2000 Skibo Rd - Fayetteville, NC - Assistant Store Manager

PMG Carolinas LLC; Fayetteville (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

PMG Carolinas LLC is seeking a store manager to direct overall store management in Fayetteville, NC. You will supervise staff, maintain cash controls, ensure customer service quality, inventory integrity and safety standards.

The role requires experience in retail or hospitality, strong communication, and the ability to train teams. The position focuses on operational excellence and reliable leadership to support PMG policies and store performance.

Qualifications

• High school diploma or GED, or college degree.
• Experience in restaurant, retail, hospitality, or customer service.
• Basic math and cash-handling skills.
• Reliable transportation and schedule flexibility.
• Strong customer service and communication skills.

Responsibilities

• Greet customers and provide an exceptional experience on an ongoing basis.
• Operate cash register and manage cash handling, record keeping and related paperwork.
• Train, coach, and hold employees accountable.
• Execute daily store tasks with speed, accuracy and efficiency.
• Maintain store health and safety, inventory, cleanliness and compliance with policies.
• Supervise cashiers and assist with sales transactions as needed.
• Oversee store operations including stocking, reporting and vendor check-ins.

Skills

Customer service

Cash handling

Staff coaching

Communication

Computer skills

Education

High School Diploma

Job description

Description

Performs and directs overall store management. Controls inventory and money control systems. Directs staff to ensure that customer service, product rotation, stocking, cleanliness, inventory, and anything directed by management is maintained. Maintains standards of safety and security. Delegates and assists in training new team members. Maintains cash controls and bank deposits. Exceptional customer service is a major component of this position.

Duties and Responsibilities

*Includes, but not limited to:

• Greet customers and provide an exceptional experience on an ongoing basis
• Operate cash register, according to PMG standards, surrounding cash handling, record keeping, and paperwork
• Ability to train, coach, and hold employees accountable
• Execute daily store tasks with speed, accuracy, and efficiency
• Reports to the store in emergency situations:
• Break-in, robbery, alarm setting, failure of staff to lock up and set alarm, etc.
• Remain drug free and submit to random drug screens
• Conduct or delegate cigarette inventory counts, trend sheets, and any other reports prescribed by upper management
• Follow and adhere to all policies regarding vendor check in procedures, inventory reporting procedures, employee discipline procedures and employee handbook procedures
• Communication of daily issues/challenges with Management
• Ensure PMG policies and procedures surrounding Safety and Operational Excellence are executed
• Perform work with Integrity, Honesty, and Respect
• Support Management with other assigned tasks
• Maintenance of business records and inputs all sales data into the computer system provided
• Manages the operations of the store including but not limited to:
• Cleanliness, customer service, inventory rotation, adequate stocking, ordering, and any other direct request from management
• Assists cashiers in sales transactions and operates a shift to include stocking, cash register, cleaning and any other duties prescribed to the cashiers
• Supervise the maintenance of the parking lot, gasoline pumps, trashcans, lighting and general machinery necessary to operate a convenience store

*Training will be provided on your duties and responsibilities*

Requirements

Education

• High school diploma or general education degree (GED), or college degree

Skills & Abilities

• Basic math, cash-handling, and computer skills
• Previous restaurant, retail, hospitality, or customer-service experience
• Reliable transportation
• Schedule Flexibility
• Strong customer service and communication skills

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

PMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.