1st shift Quality Inspector

RRD; Olde West Chester (OH); On-site; USD 23,000 - 37,000; Full time

Job summary

RRD is seeking a Quality Inspector to visually inspect printed materials and ensure conformance to customer specifications. This on-site role emphasizes defect detection, reporting, and strict adherence to quality SOPs.

You will document defects, prepare reports, and collaborate with manufacturing leads to resolve issues. Previous printing QA experience and strong communication are preferred; competitive hourly pay and benefits apply.

Qualifications

• High School Diploma or GED preferred.
• 2 or more years of experience in a quality control/assurance function in a printing environment required.
• Requires good knowledge of general administrative and manufacturing operations procedures and knowledge of job specific processes key to successfully execute and complete the duties of the job.
• Strong oral and written communication skills sufficient to explain quality policy, methods and/or procedures when completing assignments, as well as provide a level of detail required to resolve issues.
• Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others.

Responsibilities

• Perform “samples” selection and package for shipment.
• Perform visual inspection of random samples of product selected during a production run, or post production, looking for a variety of possible defects such as ragged edges, torn or wrinkled pages, incomplete cuts, incorrect bindings, smeared or blotched colors, dirt on the product, and any other visual defect that is out of specification.
• Follows inspection checklist and records any identified defects.
• Follow established quality Standard Operating Procedures (SOP) to ensure product meets quality conformance specified by the customer.
• Prepares written reports and provides notification to manufacturing management of known or found defects.
• Identify potential issues and involve department Lead and/or management to determine an appropriate solution.
• May assist with special projects or more complex customer orders.
• May assist with disposition of defective or non-conforming product.
• Perform other duties as assigned.

Skills

Quality control

Communication skills

Organizational skills

Manufacturing processes

Education

High School Diploma or GED

Job description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Performs visual inspection of printed materials for defects. Ensure products meet quality conformance specified by customer.

Responsibilities:

• Perform “samples” selection and package for shipment.
• Perform visual inspection of random samples of product selected during a production run, or post production, looking for a variety of possible defects such as ragged edges, torn or wrinkled pages, incomplete cuts, incorrect bindings, smeared or blotched colors, dirt on the product, and any other visual defect that is out of specification.
• Follows inspection checklist and records any identified defects.
• Follow established quality Standard Operating Procedures (SOP) to ensure product meets quality conformance specified by the customer.
• Prepares written reports and provides notification to manufacturing management of known or found defects.
• Identify potential issues and involve department Lead and/or management to determine an appropriate solution.
• May assist with special projects or more complex customer orders.
• May assist with disposition of defective or non-conforming product.
• Perform other duties as assigned.

Qualifications

• High School Diploma or GED preferred
• 2 or more years of experience in a quality control/assurance function in a printing environment required
• Requires good knowledge of general administrative and manufacturing operations procedures and knowledge of job specific processes key to successfully execute and complete the duties of the job.
• Strong oral and written communication skills sufficient to explain quality policy, methods and/or procedures when completing assignments, as well as provide a level of detail required to resolve issues.
• Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others.

Additional Information

All your information will be kept confidential according to EEO guidelines.

The salary range for this role at the noted RRD location is $17.50 - $27.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay.

RRD’s benefit offerings include

• medical coverage
• dental coverage
• vision coverage
• paid time off
• disability insurance
• 401(k) with company match
• life insurance
• other voluntary supplemental insurance coverages
• parental leave
• adoption assistance
• tuition assistance
• employer/partner discounts

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.