1st Shift Onsite Supervisor IHA

Adecco; Kentucky; On-site; USD 33,000 - 34,000; Full time

Job summary

Adecco is seeking an Onsite Supervisor to serve as the primary liaison between temporary associates and the client workforce. This role supports the associate lifecycle, including attendance management, performance counseling, retention, and client support, while ensuring service delivery meets policies and performance metrics.

Onsite Supervisors maintain a presence on the production floor, address questions, conduct counseling, and help with retention initiatives.

Qualifications

• High School Diploma or GED is required.
• Previous supervisory or team lead experience preferred.
• Strong interpersonal and communication skills are essential.
• Ability to handle multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and Google Workspace.
• Must maintain professionalism and confidentiality.

Responsibilities

• Serve as the primary point of contact for temporary associates throughout their assignment lifecycle.
• Maintain a visible presence on the production floor.
• Address associate questions, concerns, and assignment-related issues.
• Conduct attendance and performance counseling discussions.
• Recognize and promote positive associate performance and engagement.
• Facilitate associate retention initiatives and workforce stabilization efforts.
• Investigate and resolve associate concerns promptly and professionally.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Problem-solving

Professionalism and confidentiality

Flexible scheduling ability

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Google Workspace

Job description

Job Description

The Onsite Supervisor serves as the primary liaison between Adecco associates and the client workforce. This role is responsible for supporting all aspects of the associate lifecycle, including attendance management, performance counseling, retention, and client support. The Onsite Supervisor ensures exceptional service delivery while maintaining compliance with company policies, client expectations, and operational performance metrics.

Key Responsibilities:

• Serve as the primary point of contact for temporary associates throughout their assignment lifecycle.
• Maintain a visible presence on the production floor to build relationships and provide support.
• Address associate questions, concerns, and assignment-related issues.
• Conduct attendance and performance counseling discussions.
• Recognize and promote positive associate performance and engagement.
• Facilitate associate retention initiatives and workforce stabilization efforts.
• Investigate and resolve associate concerns in a timely and professional manner.

Qualifications for this role:

• High School Diploma or GED required.
• Previous supervisory or team lead experience preferred.
• Strong interpersonal and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Strong organizational and problem-solving skills.
• Ability to maintain professionalism and confidentiality.
• Ability to work flexible schedules as business needs require.

At Adecco, we believe in making the future work for everyone. We connect talented associates with meaningful employment opportunities while helping clients build successful workforces. The Onsite Supervisor plays a vital role in creating positive experiences for both associates and clients while directly contributing to operational success.

Pay Details: $24.00 to $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.