1st Shift Direct Care

MHA (Mental Health Association); Ludlow (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan-403B/IRA

Paid Time Off (Vacation, Sick & HO

Family Leave (Maternity, Paternity)

$19 - $21 an hour

Job summary

MHA (Mental Health Association) seeks a Residential Support Specialist in Ludlow, MA to foster independence for individuals with ABI within a supportive living environment. You will adhere to core values of respect, integrity, and compassion while following program policies.

The role offers $19–$21 per hour, a full-time schedule including evenings and weekends as described, and opportunities for MAP, CPR, and first aid training to enhance client care.

Qualifications

• Valid driver's license, insurance, and a reliable vehicle.
• Ability to work independently and as part of a team.
• Flexibility to adapt to evolving participant needs.
• Ability to provide personal care (bathing, dressing, grooming, toileting, mobility).
• Willingness to obtain MAP, CPR, and first aid certifications.

Responsibilities

• Communicate respectfully with participants to promote self-esteem and independence.
• Assist with personal care, daily routines, meals, and support with finances and transportation.
• Facilitate access to community resources and teach self-advocacy.
• Complete documentation, track progress, and report incidents promptly.
• Maintain scheduling flexibility and participate in team meetings and trainings.
• Demonstrate professionalism and collaborate with the team.

Skills

Communication

Time management

Teamwork

Flexibility

Personal care

Driver's license

Education

High school diploma or equivalent

Job description

Position Summary

The Residential Support Specialist plays a crucial role in creating a supportive and secure living environment for individuals with acquired brain injuries. This position promotes personal growth, independence, and community engagement, embodying MHA's Core Values of Respect, Integrity, and Compassion, while adhering to all relevant policies and guidelines.

$19 - $21 an hour

Monday & Thursday through Saturday 8am-4pm (32hrs)

• Communicate respectfully with participants to promote self-esteem, empowerment, and independence.
• Assist with personal care, daily routines, meal preparation, and support participants in managing finances and transportation.
• Facilitate access to community resources, teach self-advocacy skills, and implement individualized service plans.
• Complete all required documentation, track progress, and report incidents, emergencies, or concerns promptly.
• Maintain scheduling flexibility, participate in team meetings, and attend required trainings.
• Demonstrate professionalism, collaborate with the team, and support program goals

About New Ways Services - (ABI Division)

New Way is MHA's residential and community-based program supporting individuals with acquired brain injuries (ABI) from trauma, stroke, or serious illness. Our team helps participants overcome physical, emotional, and cognitive challenges, build skills, and gain independence through personalized care, meaningful daily routines, and supportive homes in welcoming neighborhoods. With 24/7 support, nursing, clinical, and therapeutic services, we help participants reconnect with their communities, regain confidence, and live life to the fullest.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

• Valid driver's license, sufficient insurance, and a reliable vehicle.
• Ability to work independently and as part of a team, managing time and priorities effectively.
• Flexibility to adapt to the evolving needs of participants.
• Ability to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
• Willingness and ability to obtain certifications in medication administration (MAP), CPR, and first aid.
• Minimum age of 21; high school diploma or equivalent preferred.
• Six months of relevant experience preferred, especially with individuals with brain injuries or mental health challenges

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• $19 - $21 an hour

Position Summary

The Residential Support Specialist plays a crucial role in creating a supportive and secure living environment for individuals with acquired brain injuries. This position promotes personal growth, independence, and community engagement, embodying MHA's Core Values of Respect, Integrity, and Compassion, while adhering to all relevant policies and guidelines.

Pay Range: $19 - $21 an hour

Open Shift: Monday & Thursday through Saturday 8am-4pm (32hrs)

• Communicate respectfully with participants to promote self-esteem, empowerment, and independence.
• Assist with personal care, daily routines, meal preparation, and support participants in managing finances, and transportation.
• Facilitate access to community resources, teach self-advocacy skills, and implement individualized service plans.
• Complete all required documentation, track progress, and report incidents, emergencies, or concerns promptly.
• Maintain scheduling flexibility, participate in team meetings, and attend required trainings.
• Demonstrate professionalism, collaborate with the team, and support program goals

About New Ways Services - (ABI Division)

New Way is MHA's residential and community-based program supporting individuals with acquired brain injuries (ABI) from trauma, stroke, or serious illness. Our team helps participants overcome physical, emotional, and cognitive challenges, build skills, and gain independence through personalized care, meaningful daily routines, and supportive homes in welcoming neighborhoods. With 24/7 support, nursing, clinical, and therapeutic services, we help participants reconnect with their communities, regain confidence, and live life to the fullest.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

• Valid driver's license, sufficient insurance, and a reliable vehicle.
• Ability to work independently and as part of a team, managing time and priorities effectively.
• Flexibility to adapt to the evolving needs of participants.
• Ability to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
• Willingness and ability to obtain certifications in medication administration (MAP), CPR, and first aid.
• Minimum age of 21; high school diploma or equivalent preferred.
• Six months of relevant experience preferred, especially with individuals with brain injuries or mental health challenges

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• $19 - $21 an hour