1st shift (7am -3pm) Quality Control Associate (Sur La Table)

Cscgeneration 2; Brownsburg (IN); On-site; USD 24,796 - 35,817; Full time

Job summary

Sur La Table is hiring a Quality Control Associate to perform department audits ensuring accurate product flow to stores and customers. The role reports to a Distribution Supervisor or Operations Manager and emphasizes safety, quality, and productivity.

Key duties include auditing, cross-functional collaboration, and maintaining documentation while adhering to SLT policies. This position requires basic PC skills and at least 18 years old with retail distribution experience preferred.

Qualifications

• Prior retail distribution experience preferred.
• Experience with warehouse management systems and handheld devices preferred.
• Basic PC knowledge (Excel, Word, Outlook)
• Strong attention to detail, accuracy, and problem-solving skills
• Basic math calculations for selecting, counting, and checking work
• Must be at least 18 years old

Responsibilities

• Perform audits for assigned departments.
• Supply audit information to Department and QC supervisors.
• Perform all required procedures and documentation in a safe and efficient manner to maintain high quality finished product for customers.
• Accountable for meeting quality and productivity standards.
• Routinely work in cross-functional roles to assist in meeting daily productivity goals.
• General housekeeping, maintenance and organization of work area.
• Record time worked, accurately and according to SLT policy.
• Follow all Sur La Table policies and SOPs.
• Additional responsibilities as assigned

Skills

Attention to detail

Problem-solving

Verbal communication

Teamwork

Tools

Excel

Word

Outlook

Job description

With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.

The Quality Control Associate contributes to the success of Sur La Table by completing department audits to ensure accurate flow of merchandise to Sur La Table retail stores and direct customers. The Quality Control Associate reports to either a Distribution Supervisor or Operations Manager.

Job Duties and Responsibilities

• Perform audits for assigned departments
• Supply audit information to Department and QC supervisors
• Perform all required procedures and documentation in a safe and efficient manner to maintain the highest quality finished product to our customers
• Accountable for meeting quality and productivity standards
• Routinely work in cross functional roles to assist in meeting daily productivity goals
• General housekeeping, maintenance and organization of work area
• Record time worked, accurately and according to SLT policy
• Consistently follows all Sur La Table policies and standard operating procedures (SOPs)
• Additional responsibilities as assigned

Essential Functions

• Ability to communicate verbally and work cooperatively with employees, customers, and vendors
• Ability to use the computer and other office equipment to accomplish work tasks
• Ability to adapt to change and work in a fast-paced warehouse environment
• Ability to stand and/or walk for extended periods of time
• Ability to read, count and write to accurately complete all documentation
• Able to work overtime and weekends as business dictates
• Ability to regularly lift and/or move merchandise weighing up to 35 lbs; occasionally up to 50 lbs
• Ability to grab, reach, push, pull, bend, stoop, kneel, twist, and crouch in order to retrieve and/or replenish merchandise
• Ability to ascend and descend stairs in order to retrieve and/or move merchandise
• Ability to learn and operate general warehouse equipment (RF, Pallet Jack)
• Ability to perform duties in an environment that is not climate controlled and will be exposed to dust, odors and noise

Experience and Required Qualifications

• Prior retail distribution experience preferred
• Experience with warehouse management systems and hand-held device preferred
• Basic PC knowledge (Excel, Word, Outlook)
• Strong attention to detail, accuracy, and problem-solving skills
• Basic math calculations for selecting, counting, and checking work
• Must be at least 18 years old

Sur La Table Core Competencies for Everyone

• Focus on the Customer: You inspire and delight your customers.
• Be Genuine: Your communication style is respectful, effective and sincere.
• Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.
• Take Ownership: You are committed, responsible and provide solutions.
• Achieve Results: You meet and exceed goals and expectations.

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to [e-mail].

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [e-mail].