19-A Certified Examiner

Paycom - ATS; New York (NY); On-site; USD 44,000 - 59,000; Part time

Job summary

Big Bus Tours New York City is seeking an experienced Part-Time Independent Contractor as a 19-A Certified Examiner to ensure drivers meet NYC regulatory standards and maintain audit-ready records. The role collaborates with Operations, Training, Fleet, and HR to drive safety and compliance for double-decker and passenger vehicles in a fast-paced city setting.

You will conduct examinations, review qualifications, provide actionable feedback, and support onboarding and training while staying

Qualifications

• Current New York State Article 19-A Examiner certification required.
• Valid New York State CDL Class A or Class B with Passenger endorsement.
• Strong knowledge of NYS Article 19-A, DMV, and DOT requirements.
• Experience operating and/or evaluating commercial passenger vehicles; double-decker buses preferred.
• Experience conducting commercial driver road tests preferred.
• Strong understanding of defensive driving and passenger safety.
• Excellent organizational, record-keeping, analytical, and problem-solving skills.
• Strong written and verbal communication skills with drivers, Operations, and management.
• Ability to manage multiple regulatory requirements while maintaining accuracy and confidentiality.
• Previous experience in transit, motor coach, charter, sightseeing, school bus, transportation safety, driver training, or fleet operations preferred.
• Experience working in a unionized transportation environment preferred.

Responsibilities

• Conduct comprehensive Article 19-A examinations and road tests in accordance with New York State requirements, including evaluating drivers operating double-decker buses.
• Evaluate driver performance, including vehicle control, passenger safety, defensive driving, and compliance with traffic regulations in a busy New York City environment.
• Review and monitor driver qualification documentation, including CDL status and endorsements, medical certifications, abstracts, examination results, and required training.
• Maintain accurate, confidential, and audit-ready records of examinations, qualifications, and compliance documentation.
• Identify missing or expiring documentation and coordinate timely resolution with drivers and Operations.
• Provide clear and professional feedback regarding examination results, safety expectations, and areas requiring additional training or remediation.
• Support new-hire driver qualification, onboarding, refresher training, and other driver development initiatives.
• Serve as a resource for Article 19-A, CDL, NYS DMV, DOT, and applicable passenger transportation regulations.
• Assist with regulatory audits, inspections, and accident or incident follow-up related to driver qualification or performance.
• Collaborate with Operations and Fleet/Maintenance to address driver qualification, safety, scheduling, and vehicle-related concerns.
• Stay current on regulatory requirements, safety standards, and industry best practices.
• Support special events, seasonal hiring, and other operational needs as required.

Skills

Article 19-A cert

CDL with P endorsement

NYS 19-A knowledge

Passenger vehicles experience

Road tests

Defensive driving

Organizational skills

Communication skills

Regulatory management

Transit industry experience

Union environment experience

Job description

Job Details: Job Location: New York City - New York, NY, Salary Range: $32.00 - $43.09Hourly, We’re Big Bus Tours, the world’s largest operator of open-top sightseeing tours.

We inspire the spirit of adventure across Europe, North America, the Middle East, and Asia Pacific with a vision to be the number one thing to do in every world-famous city. Our hop-on, hop-off sightseeing tours offer a flexible way to city discovery with a first-class customer experience. A Big Bus Tour turns tourists into explorers and leaves every passenger with a story to tell.

Having started our journey in 1991 with only three buses, today we have a global fleet of over 400, carrying more than 5 million passengers every year. And we’re not slowing down, we continue to grow within our existing cities and through expansion into new locations across the world.

Opened in 2014, Big Bus New York quickly became a frontrunner in the local tourism and transportation industry. With key acquisitions and partnerships with renowned brands across the city, today Big Bus New York is the largest of our US operations. The local team are ready to expand further, explore the exciting opportunity detailed below.

Big Bus Tours New York City is seeking an experienced Part-Time Independent Contractor as our 19-A Certified Examiner. The 19-A Examiner will work closely with Operations, Training, Fleet, and Human Resources to ensure drivers are properly qualified, examinations are completed on schedule, and all required records are accurate and audit-ready.

Responsibilities

• Conduct comprehensive Article 19-A examinations and road tests in accordance with New York State requirements, including evaluating drivers operating double-decker buses.
• Evaluate driver performance, including vehicle control, passenger safety, defensive driving, and compliance with traffic regulations in a busy New York City environment.
• Review and monitor driver qualification documentation, including CDL status and endorsements, medical certifications, abstracts, examination results, and required training.
• Maintain accurate, confidential, and audit-ready records of examinations, qualifications, and compliance documentation.
• Identify missing or expiring documentation and coordinate timely resolution with drivers and Operations.
• Provide clear and professional feedback regarding examination results, safety expectations, and areas requiring additional training or remediation.
• Support new-hire driver qualification, onboarding, refresher training, and other driver development initiatives.
• Serve as a resource for Article 19-A, CDL, NYS DMV, DOT, and applicable passenger transportation regulations.
• Assist with regulatory audits, inspections, and accident or incident follow-up related to driver qualification or performance.
• Collaborate with Operations and Fleet/Maintenance to address driver qualification, safety, scheduling, and vehicle-related concerns.
• Stay current on regulatory requirements, safety standards, and industry best practices.
• Support special events, seasonal hiring, and other operational needs as required.

Qualifications

• Current New York State Article 19-A Examiner certification required.
• Valid New York State CDL Class A or Class B with Passenger endorsement.
• Strong knowledge of NYS Article 19-A, DMV, and DOT requirements.
• Experience operating and/or evaluating commercial passenger vehicles; experience with double-decker buses preferred.
• Experience conducting commercial driver road tests preferred.
• Strong understanding of defensive driving and passenger safety.
• Excellent organizational, record-keeping, analytical, and problem-solving skills.
• Strong written and verbal communication skills with the ability to provide clear feedback and interact professionally with drivers, Operations, and management.
• Ability to manage multiple regulatory requirements and deadlines while maintaining accuracy and confidentiality.
• Previous experience in transit, motor coach, charter, sightseeing, school bus, transportation safety, driver training, or fleet operations preferred.
• Experience working in a unionized transportation environment preferred.

Physical & Operational Requirements

• Ability to conduct vehicle inspections and road tests in an active operating environment.
• Ability to work outdoors in varying weather conditions.
• Ability to work a flexible schedule, including occasional weekends, evenings, holidays, and high-volume periods.
• Ability to work effectively in a fast-paced New York City transportation environment.