174 Residential Manager

Monarch - Company; Charlotte (NC); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Comprehensive health coverage

Retirement plans

Professional development

Job summary

Monarch Healthcare in North Carolina is seeking a Residential Manager to oversee daily operations at assigned locations. You will support staff and individuals to achieve personal goals within the community, ensuring person-centered plans are carried out with care and creativity.

Responsibilities include leadership over staff, incident response, documentation, payroll tasks, and cross-team coordination. On-call rotation and occasional sleepovers may be required to maintain safe, compliant

Qualifications

• Experience working directly with individuals with intellectual and developmental disabilities in residential, community, or day program settings.
• Experience working with children or adults with a mental health diagnosis or an intellectual/developmental disability.
• Management experience is preferred.

Responsibilities

• Ensure the person-centered plan is implemented creatively and timely, with staff using person-centered strategies.
• Represent in team meetings with providers and needed supports.
• Document plans accurately and update them promptly.
• Develop knowledge of the people served, their preferences, challenges and routines.
• Respond to incidents following agency policies and procedures.
• Provide leadership and supervision to staff, conduct evaluations and coaching as needed.
• Assist with payroll reviews and payable submissions.
• Create cross-shift communication across teams and programs.
• Ensure staffing meets the needs of people supported and supervise when away.
• Maintain accurate petty cash handling and fund management.
• Involve residents in shopping and manage expenditures within budget.
• Complete reports and maintain records in EHR/medical records.
• Maintain a safe work environment and know emergency procedures; participate in on-call.
• Sleepovers may be required; ensure compliance with policies and regulations.

Skills

Disability care experience

Mental health care experience

Staff supervision

Education

High School Diploma

Job description

Scheduled Weekly Hours:

40

Schedule :

Monday - Friday (8:00 am - 5:00 pm) (with on-call rotation)

Pay Range Minimum:

$43,888.00

Education We're Looking for:

High School Diploma (Required)

Certifications We're Looking For:

Drivers License (Valid) - USA

Experience We're Looking For:

• Experience working directly with individuals with intellectual and developmental disabilities in residential, community, or day program settings | 2 years | Not Required
• Experience working with children or adults (dependent upon population served) with a mental health diagnosis or an intellectual/developmental disability | 2 years | Not Required
• Management Experience | 1 Year | Not Required

Job Description Summary:

The Residential Manager provides onsite management of the daily operations of assigned locations. They support both staff and the individuals they support to enhance quality of the life through services that enable individuals to achieve their personal dreams and goals within their community.

What You'll Do:

• Ensure the person-centered plan is implemented creatively and innovatively as well as timely. Ensure that staff utilize person-centered and positive approach strategies when supporting individuals receiving services through on-site observation, role modeling and person specific training. Determine ways to implement goals and objectives in the community. Provide initial and on-going assessments, and give input to Team Leader into person-centered plan modifications.
• Participate or ensure appropriate representation in the team meetings with other providers, and natural supports as needed
• Ensure plans are documented effectively and appropriately and updated in a timely fashion.
• Develop an in-depth knowledge of the people supported and their preferences, challenges and daily routines.
• Respond effectively and timely to all incidents following agency policies and procedures.
• Provide leadership, direction and supervision to assigned personnel including floaters and substitute staff. Mentor and monitor performance and implementation of assigned responsibilities by being present during day-to-day activities on all shifts and by unannounced visits. Complete performance evaluations, coaching and counseling and discipline as needed and/or required. Assist in administrative duties such as reviewing time sheets to ensure accuracy and submitting for payroll and necessary payables.
• Develop and initiate a system that provides a means for communication across shifts, divisions and between consultants, professionals, outside agencies, families and management staff.
• Ensure that staffing schedules and daily operations meet the needs of the people being supported. Arrange for supervision of program when away from the program.
• Maintain accurate documentation in handling house petty cash, charges and funds of the people we support. Take responsibility for control of all funds disseminated to staff.
• Ensure residents are included in shopping activities and ensure that expenditures do not exceed budgeted amounts unless authorized.
• Ensure that all required and/or requested reports/documentation are completed. Assist in maintaining the records of the individuals supported. Participate in the coordination and completion of daily, monthly, quarterly, and annual documentation in the EHR and/or medical record.
• Maintain a safe working environment for employees and people receiving services
• Demonstrate knowledge of emergency procedures and effectively manage a crisis. Participate in on-call coverage as required.
• Sleepover in a residential setting may be required.
• Demonstrate knowledge of, comply with and ensure supervised staff comply with all agency policies and procedures, as well as state and federal statutes and regulations to specific program areas. - Complete all other relevant responsibilities as assigned by supervisor. - Driving and travel may be required.

Benefits:

We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package-and what matters most to you-during the interview process.

Make a Difference in Someone's Life!

At Monarch Healthcare, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch Healthcare

You deserve a positive and encouraging work environment - a place where you can do your