1162 - Cisco ThousandEyes Architect

GoFasti; United States; À distance; USD 50 000 - 73 000; Plein temps

Avantages offerts par ce poste

Remote work

Full-time contract

Payroll platform

Résumé du poste

GoFasti is seeking an English-proficient ThousandEyes Architect for remote work. You will lead workshops, design reference architectures, and coordinate migrations for enterprise-scale deployments. Strong communication and global delivery experience are essential.

Responsibilities include client-facing architecture design, SOW sizing, and mentoring junior engineers, with a focus on automation using Python and Terraform, and integration with ITSM/SIEM tools.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 5+ years in network engineering/architecture with enterprise-scale ThousandEyes deployments.
• Strong scripting and automation skills for integration and reporting.

Responsabilités

• Lead discovery workshops and architecture assessments for ThousandEyes solutions.
• Act as senior escalation point for complex networking and platform issues.
• Define reference architectures, deployment standards, dashboards, and integration patterns.
• Collaborate with Sales/Presales to scope engagements and prepare Statements of Work.
• Oversee onboarding and migrations, including agent rollout planning.
• Mentor Level 1/2 engineers and lead cross-time-zone engagements.

Connaissances

Cisco ThousandEyes

Network architecture

Python

Terraform

SLA/ITSM integration

Formation

Bachelor's degree in Computer Science or related field

Outils

ServiceNow

Splunk

ITSM

Description du poste

We Make Remote Work Remarkable • TopTalent from LatAm Hello! We are GoFasti , a Talent-as-a-Service. GoFasti bridges the gap between world-class developers and designers from LatAm and first-class companies around the globe. We need an English-proficient Cisco ThousandEyes Architect , based in no, available to work remotely. We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills. Are you the one we are looking for?

Responsibilities

• Lead discovery workshops and architecture assessments to design Cisco ThousandEyes solutions (Cloud, Enterprise, and Endpoint Agent placement; test strategy; alerting architecture) aligned to client business and network topology.
• Serve as the senior (Level 3+) technical escalation point for complex BGP, routing, SD-WAN, and platform-level issues beyond Level 1/Level 2 scope, engaging Cisco TAC and account teams as needed.
• Define and document reference architectures, agent deployment standards, dashboard/reporting frameworks, and integration patterns (ITSM, SIEM, webhook, API) for client and internal enablement.
• Partner with Sales, Presales, and Solution Architecture teams to scope ThousandEyes engagements, build Statements of Work, size effort and pricing, and present technical solutions to client stakeholders.
• Lead onboarding and migration engagements, including legacy monitoring tool rationalization, enterprise-scale agent rollout planning, and test/alert rationalization.
• Provide architectural guidance on integrating ThousandEyes telemetry with broader network, cloud, and SD-WAN environments (AWS/Azure/GCP connectivity, Cisco SD-WAN/Viptela, Meraki).
• Lead client-facing Quarterly Business Reviews and roadmap sessions, translating ThousandEyes data (Internet Insights, BGP Route Views, outage analysis) into strategic recommendations.
• Mentor and technically develop Level 1/Level 2 engineers, including runbook creation, knowledge-transfer sessions, and escalation reviews.
• Drive automation and API-based integrations (ThousandEyes API, Python, Terraform) to scale monitoring, reporting, and remediation workflows across the managed services portfolio.
• Evaluate new Cisco ThousandEyes capabilities (Endpoint Agent, Internet Insights, Cloud Insights) and lead proof-of-concept efforts to expand Trace3's service offering.
• Own the technical relationship for strategic and enterprise accounts, acting as a trusted advisor on digital experience monitoring strategy.
• Participate in a global, cross-time-zone delivery model, including occasional after-hours support for critical escalations or major incident response.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience; advanced certifications strongly preferred.
• 5+ years of network engineering/architecture experience, including 3+ years designing and leading Cisco ThousandEyes deployments at enterprise scale.
• Deep expertise across all ThousandEyes test types (Network, DNS, HTTP Server, Page Load, Voice, BGP) and agent types (Cloud, Enterprise, Endpoint), including large-scale rollout and rationalization.
• Expert-level knowledge of routing protocols (BGP, OSPF), TCP/IP, DNS, HTTP/HTTPS, SD-WAN (Cisco Viptela/Meraki), and cloud connectivity architectures (AWS Direct Connect, Azure ExpressRoute, GCP Interconnect).
• Proven experience leading client-facing discovery, architecture design, and presales/SOW scoping engagements.
• Strong scripting and automation skills (Python, ThousandEyes API, Terraform) for integration and reporting at scale.
• CCNP or CCIE (or equivalent advanced networking certification) required; Cisco ThousandEyes certification strongly preferred.
• Experience integrating ThousandEyes with ITSM/SIEM platforms (ServiceNow, Splunk) and broader observability stacks.
• Exceptional executive communication, consulting, and presentation skills, with the ability to advise C-level and IT leadership stakeholders.
• Demonstrated ability to mentor technical teams and lead globally distributed, cross-time-zone engagements.

It's a plus:

• Experience integrating ThousandEyes telemetry into broader ITSM, SIEM, and observability ecosystems (e.g., ServiceNow, Splunk).
• Experience sizing engagements, developing Statements of Work (SOWs), and presenting solutions with Sales/Presales teams.
• Proven ability to mentor Level 1/Level 2 engineers, lead Quarterly Business Reviews (QBRs), and advise C-level/IT leadership stakeholders.
• Advanced certifications such as Cisco ThousandEyes Certification or CCIE.

Compensation

• The salary range offered for this position varies from (USD) $4,500 - $6,500 per month, depending on seniority and skillset.
• This position is for a full time contract, through a payroll platform.
• The talent will work remotely allocated at our client.

Thank you!