1120 - Data Center Technician L2

Global Data Centers Americas, Inc.; Garland (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

NTT Global Data Centers is seeking a Data Center Technician to uphold operational integrity across electrical, mechanical, and fire life safety systems in a high-demand data center environment. You will monitor, maintain, and troubleshoot critical infrastructure while ensuring customer uptime and regulatory compliance.

The role requires hands-on experience with chilled water systems, large HVAC equipment, UPS/Power distribution, and building management systems.

Qualifications

• Hands-on experience with large HVAC, electrical, and fire life safety systems.
• Ability to read blueprints, schematics, diagrams, and technical orders.
• Knowledge of NEC/NFPA codes and building safety standards.

Responsibilities

• Develops approaches to minimize operating costs while preserving uptime.
• Maintains and monitors mechanical, electrical, and fire life safety systems.
• Inspects, tests, and troubleshoots data center infrastructure and safety systems.
• Coordinates with contractors and internal teams to review quality and schedule work.
• Documents preventive maintenance and participates in safety and regulatory programs.

Skills

Mechanical systems knowledge

Electrical distribution

Fire life safety systems

Troubleshooting

Blueprints & schematics

Communication skills

Tools

MS Office

BMS/SCADA

Job description

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.

The Data Center Technician maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

What we are looking for

Key Roles and Responsibilities:

Develops creative approaches to keep operational costs to a minimum, improves efficiency, and implements new strategies. Systems of responsibility include:

• o Mechanical responsibilities includes chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
• o Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
• o Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
• Tests performance of electromechanical assemblies and electronic voltmeters.
• Reads blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes.
• Inspects parts for surface defects.
• Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
• Aligns, fits or assembles component parts, using hand or power tools.
• Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control.
• Analyses systems to ensure best practices for both internal and external customers.
• Provides feedback to relevant teams on the effectiveness of existing standards and processes.
• Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
• Works with relevant teams to track and complete an aggressive preventive and predictive maintenance program me.
• Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
• Manages systems to avoid unplanned customer-impacting events.
• Works with relevant teams to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Performs other duties as assigned.
• Ensures a regular, predictable attendance which is essential to satisfactory performance.

Knowledge, Skills and Attributes:

Understanding of the mechanical, electrical, and fire life safety systems used in a data centre environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems

Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety

Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)

Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems

Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal

Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:

• o Chilled Water Systems
• o Large Centrifugal Chillers
• o Cooling Towers
• o Heat Exchangers
• o Water Treatment Systems
• o VFD's and Pumps
• o HVAC equipment
• o CRAC/CRAH's
• o Humidification Systems
• o Water heaters
• o Water/Air filters
• o BMS and PLC Controls
• o Emergency Standby Diesel Generator Systems
• o Fuel/Oil systems,
• o 480/277 and 208/120 electrical generation and distribution
• o Static UPS Systems
• o Double Interlock Pre-Action Systems

Excellent communication skills, both written and oral

Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)

Ability to communicate effectively with customers and internal staff and effectively work in team environment

Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these