11.13.26 TCA Irvine CSR w81 - Training 8:30a-500p PST

teletech; Irvine (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Advancement and Career Opportunities

Tuition Reimbursement & Retirement Sav

Employee Rewards and discounts

Job summary

TTEC in Irvine, CA is hiring a Customer Service Associate to field questions from customers of Fortune 500 brands. You will join an account and receive full training on the product or service to help customers maximize their use.

The role emphasizes a customer-service mindset, strong communication, and the ability to thrive in a fast-paced environment. TTEC offers competitive pay, bonuses, and opportunities for advancement.

Qualifications

• High School Diploma or equivalent.
• 6 months or more of customer service experience.
• Competency using Microsoft Windows.
• Exceptional communication and verbal skills.
• Ability and desire to excel in a fast-paced work environment.

Responsibilities

• Field customer inquiries for assigned brands.
• Receive full product/service training for the account.
• Help customers maximize use of products/services and ensure satisfaction.

Skills

Customer service

Verbal communication

Adaptability

Education

High School Diploma or equivalent

Tools

Microsoft Windows

Job description

TTEC is now hiring. Join our team of upbeat, friendly Customer Service Associates.

If this describes you …

• Customer-service oriented
• Outgoing & Kind
• Passionate & Motivated

Being a TTEC Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TTEC is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TTEC Team

TTEC has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TTEC a great place to work.

What we offer:

And here's the important stuff… TTEC provides our associates with:

• Competitive salary + bonuses
• Advancement and Career Opportunities
• Tuition Reimbursement & Retirement Savings
• Employee Rewards and discounts

What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TTEC . Of course, there are some other requirements too. These include:

• High School Diploma or equivalent
• 6 months or more of customer service experience
• Competency using Microsoft Windows
• Exceptional Communication & Verbal skills
• Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TTEC is ready for YOU!

TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.