1043-Senior Technology Engineer-Salesforce Architect

City and County of San Francisco; San Francisco (CA); On-site; USD 159,000 - 200,000; Full time

Job summary

The City and County of San Francisco is hiring 1043 Senior Technology Engineer to serve as the lead Salesforce Architect, bridging business needs with technical solutions on the SMART platform. You will provide strategic direction, governance, security, and data management across critical systems.

This role requires advanced Salesforce domain expertise, certifications, and multi-year senior-level experience.

Qualifications

• Associate degree in computer science, computer engineering, information systems, or a closely related field.

Responsibilities

• Determine requirements for development or enhancement of systems or platforms supporting City and County tech backbone.
• Design, plan, integrate, test, implement, document and enhance system components.

Skills

Salesforce

Architect certification

ITIL knowledge

Agile/Scrum

Education

Associate degree in computer science / related field

Tools

Salesforce Sales Cloud

Salesforce Service Cloud

MuleSoft / API Gateways

SOQL / SQL

Job description

Company Description

• Appointment Type: Permanent Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.
• Application Opening: September 16, 2026
• Application Deadline: September 30, 2026
• Compensation Range: $159,120 - $200,226
• Recruitment ID: RTF0168220-01107222

Our Office

TheOffice of the Assessor-Recorderis responsible for fairly and accurately executing property assessment functions in accordance with the State Constitution and State and local laws. Our core responsibilities include identifying all taxable property in the City and County of San Francisco, establishing a taxable value, and applying all legal exemptions. Property broadly includes real property as well as personal property owned by businesses.

The Office is also responsible for recording documents and securing public records. We ensure each document meets recording requirements and make them accessible to the public. We record over 400 different types of documents annually, including deeds of trust, reconveyances, liens, maps, and public marriage certificates.

Additionally, the Office is responsible for collecting any transfer tax due upon a change in property ownership and performing audits to ensure the correct property value basis for taxation.

In all that we do we seek to advance the values of fairness, care, equity, and excellence in service to our diverse constituents and communities.

What We Do

Each year we prepare an assessment roll that reflects the taxable values of land, improvements, and personal property. The assessment roll is the basis for San Francisco’s property tax revenue. We enroll property tax value by discovering new construction or changes in ownership. The work of our Office in enrolling property valued at approximately $352 billion generates an estimated $4.1 billion in property tax revenue for the City and County of San Francisco. Property tax revenue represents over one-third of the City's General Fund which pays for crucial services ranging from public safety, affordable housing, and education to neighborhood improvements and health and family support services.

Our success is grounded by our Office's investment in our four strategic pillars: people, systems, services, and engagement. We prioritize a climate and culture where belonging and inclusion are advanced, staff can be their authentic selves and pursue pathways for career growth, and diverse constituencies are equitably supported with a meaningful and seamless experience through care in customer service and efficient technology systems. In line with these values, we are taking significant steps to modernize our operations, including leading a cross-departmental effort to replace the legacy property assessment system currently used to manage the City’s hundreds of billions of dollars in assessed property value. This modernization work will provide for increased security and service as well as greater integration with other City systems utilized by the Office of the Treasurer & Tax Collector and the City Controller’s Office.

We are committed to developing an organization that works to address the pervasive and persistent inequities resulting from systemic racism in our society. This extends to our external engagements where our Office seeks to increase access to resources across multiple constituencies by hosting presentations, workshops, attending events, tabling at resource fairs, and more to ensure that all San Franciscans know what our office can do for them.

Job Description

The Office of the Assessor-Recorder is hiring 1043 Senior Technology Engineer, under the direction of the IT Product Director, this role is responsible for being the lead Salesforce Architect, acting as a strategic advisor bridging business needs with technical solutions. The position will be responsible for designing, supporting and managing the Assessor-Recorder’s secure, scalable, and high-performance Salesforce platform (“SMART”). Key responsibilities include solution and design strategy, technical leadership, integration and data management, governance and security, and stakeholder engagement.

The class is distinguished from the journey level 1042 Technology Engineer by the complexity and size of the systems or network supported. It is also distinguished from the Journey level by the amount of discretion exercised over technical issues, problems and resolutions, and that it possesses a significant level of specialized technical and functional expertise beyond that expected at the Journey level. This level is distinguished from the Principal level 1044 Technology Engineer - Principal in that Senior level exercises no or limited supervisory responsibilities or the lower technical leadership displayed. Positions at this level require highly specialized knowledge, abilities, skills and experience and often exercise independent judgement in the performance of their duties. The Senior level formulates recommendations consistent with directives, policies, standards and regulations. Work is judged primarily on overall results with great latitude in determining work methods and assignment requirements. The Senior has greater authority over assignments and decisions required to complete the work than lower level classifications.

The Technology Engineer series is distinguished from the Technology Analyst/Designer series as the Technology Engineers build, implement, and maintain core technology infrastructure, whereas the Technology Analyst/Designers analyze business needs, designs systems and services, and oversee implementation and ongoing improvement.

SUPERVISION EXERCISED

May provide supervision to subordinate Technology Engineer staff or other technical staff. May serve as the lead technical person in a work unit. May provide consultation and guidance to other Technology job families. Supervisory responsibilities are ancillary to the main intent and focus of the position.

Examples Of Important And Essential Duties

• Determine requirements for the development or enhancement of systems or platforms that support the backbone for the City and County of San Francisco's technology. May re-search and conduct feasibility studies on new technologies.
• Design, plan, integrate, test, implement, document and enhance the physical and logical components of systems or platforms. This may involve the analysis and evaluation of systems software, hardware and communications strategies.
• Analyze, detect, identify and correct platforms or systems.
• Provide 24-hour on-call support for incident response, troubleshooting, and recovery procedures for mission-critical services.
• Act as the liaison between vendors, technical support hot-lines and departments to re-solve systems or platform problems. Coordinate and implement measures through vendor collaboration.
• Facilitate the demonstration and training of staff in the use of new technology products.
• Document procedures and troubleshooting techniques related to systems/products develop and review documentation prior to general distribution.
• Plan, develop and implement backup, recovery, and business continuity procedures for large systems and platforms.
• Ensure that management procedures do not negatively impact users or system performance; communicate with managers regarding system performance and operational is-sues. Suggest improvements to management.
• Monitor daily systems performance and execute corrective measures.

Knowledge, Skills, And Abilities

Knowledge of: the basic and advanced functions and interactions for the core hardware and software components that comprise systems or platforms. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot systems or networks across similar and dissimilar technology platforms.

Ability or Skill to: determine the systems or platform requirements to plan for or enhance the core infrastructure, application, or data needs for the Enterprise system or network. Solve problems with minimal disruption or impact to the system or network. Exercise judgement, decisiveness and creativity in designing, planning, troubleshooting and integration of systems or platforms based on the potential benefits and/or consequences. Develop alternative solutions within established guidelines and standards. Communicate effectively; establish good working relationships with other technology professionals, vendors, management and departments. Read and understand professional journals, manuals and literature. Prioritize competing re-quests for service.

Qualifications

Education:
An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].

Experience:
Three (3) years of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of a system or platform.

• Salesforce Sales Cloud and/or Service Cloud certification.
• Salesforce Application Architect or System Architect certification.
• Experience with Middleware / ESB / API Gateways (e.g., MuleSoft, Apigee).
• Agile or Scrum certification.
• ITIL or service management knowledge.
• Additional 7+ years of verifiable senior level experience in Salesforce implementation(s).
• 2+ years of verifiable supervisory experience
• Experience managing Salesforce Data to include knowledge of SOQL or SQL and a minimum of 6 months of exposure to the Salesforce Gov Cloud, APEX, and data loading required.

Additional Information

Selection Procedures

Applications will be screened and evaluated for qualifying experience. Additional screening mechanisms may be implemented in order to determine candidate’s qualifications. Only qualified candidates whose experience best meets the needs of the position will be selected to continue on to additional steps in the selection process, which may include an interview. Applicants meeting the minimum qualifications are not guaranteed advancement. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at [phone] or, if hearing impaired at [phone] (TTY).

Additional Information Regarding Employment with the City and County of San Francisco

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.