1:1 Direct Care Worker

ServiceSource Inc; Fayetteville (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health coverage through plans

Disability insurance

403(b) retirement plan

Flexible Spending/Health Savings

Wellness program

Tuition assistance

Paid time off

Job summary

ServiceSource is hiring for roles supporting individuals with disabilities in North Carolina. Provide daily health and wellness activities, accompany participants to community opportunities, and help implement individualized plans. Strong communication and reliable transportation are required.

This position offers starting pay at $15.00 per hour, with opportunities for growth and supportive benefits. Training and compliance with regulatory standards are emphasized, with a focus on safety and

Qualifications

• High school diploma or GED plus 1 year related experience with people with disabilities.
• Experience providing direct programming to people with disabilities preferred.
• Valid North Carolina driver license or access to reliable transportation for work-related travel.
• Eligible drivers must have a good motor vehicle record (MVR).
• Must pass a check of the NC Healthcare Personnel Registry.

Responsibilities

• Provide daily health and wellness, social/recreational activities, community/volunteer opportunities, and independence skills programming and supervision of participants.
• Assist with rehabilitative program implementation.
• Ensure familiarity with goals on the participant's Individual Support Plan.
• Adhere to regulatory requirements and policies to ensure compliant documentation.
• Assist with incident reporting and daily data entry.
• Monitor meals, breaks, work, and recreation areas for safety and whereabouts.
• Provide one-on-one support to Medicaid NC Innovation Waiver participants.
• Assist participants with meals, personal care, and community integration.
• Provide crisis intervention support as needed.
• Report incidents promptly and complete incident reports within 24 hours.
• Ensure ongoing compliance with Human Rights, Medicaid, CARF, and funding requirements.

Skills

Communication skills

Direct care

Driver's license

Education

High school diploma or GED

Job description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. Whether you're looking for full-time or part-time work, we have opportunities available! All positions start at $15.00 per hour.

Primary Duties

• Provide daily health and wellness, social/recreational activities, community/volunteer opportunities, and independence skills programming and supervision of program participants ensuring their health, welfare and needs are met while following program guidelines.
• Assist with rehabilitative program implementation.
• Ensure familiarity with goals as indicated on participant's Individual Support Plan.
• Adhere to regulatory requirements and ServiceSource policies & procedures to ensure compliant documentation for participants.
• Assist with quarterly progress notes, accurately document activities on participant’s daily grids, to include their attendance sheets, incident reports (when applicable), and other data as needed.
• Monitor meals, breaks, work, and recreation areas to ensure the constant safety and whereabouts of program participants.
• Provide one on one to Medicaid NC Innovation Waiver Individuals having Day Support Individual supports.
• Assist participants with meals, personal care, and community integration as needed.
• Provide crisis intervention support as needed.
• Report every incident to the Day Program Manager immediately.
• Complete incident reports within 24 hours.
• Ensure ongoing compliance with Human Rights, Medicaid, CARF, and funding source requirements and regulations.
• Assist Day Program Manager with the implementation of program functions including, but not limited to training classes, downtime activities, group trips and recreational activities.
• Monitor and assist with the boarding and exiting of participants from their mode of transportation.
• Implement and monitor program goals as directed by Day Program Manager.
• Provide ideas for goals, positive behavior approaches/interventions, personal enrichment, and/or social adjustment.
• SERVICE CAPACITY - includes but is not limited to the following: Day Supports, Community Networking, Community Living & Supports, & Supported Employment.
• Perform other responsibilities as assigned.

Qualifications

• Education, Experience and Certification(s) High school diploma or General Educational Development (GED), plus 1-year related experience working with people with disabilities required.
• Experience providing direct programming to people with disabilities preferred.
• Valid North Carolina driver license, per state law, and/or access to reliable transportation to perform work-related travel required.
• Eligible drivers must have a good motor vehicle record (MVR).
• Must pass a check of the NC Healthcare Personnel Registry.

Knowledge, Skills and Abilities

• Ability to communicate effectively in oral and written form.
• Ability to establish and maintain effective working relationships with program participants, families, all levels of staff, and community agencies.
• Ability to read and interpret documents such as safety rules, operating/maintenance instructions, and procedure manuals.
• Ability to operate a computer using Windows.
• Knowledge of Microsoft Office is preferred, particularly: Access, Word, and Outlook.
• Basic knowledge of principles and techniques of working with people with developmental disabilities is preferred.
• Ability to relate to people at all levels of the organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standard exists.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information ServiceSource is a 501(c)(3) organization with programs and operations in more than a dozen states and the District of Columbia. ServiceSource has affiliate organizations in Delaware, Florida, North Carolina, Utah and Virginia. Collectively, the organization serves more than 35,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services.

Our proven collaborative approach helps foster a community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.