02840 Store Manager

Sally Beauty Holdings, LLC; Allentown (Lehigh County); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Generous product discount

Free samples

Growth opportunities

Medical, dental, vision benefits

401(k)

Paid vacation and holidays

Sick time

Job summary

Sally Beauty Holdings, LLC is seeking a Store Manager to lead a high-energy team in delivering exceptional customer service and driving sales. You will oversee daily operations, coaching and developing staff while ensuring budget adherence and inventory control.

The role emphasizes creating memorable customer experiences, maintaining store standards, and fostering a culture of growth and safety. Prior retail leadership in beauty is valued.

Qualifications

• Minimum 3 years of customer service/retail sales experience.
• Minimum 1 year of sales management experience.
• Experience in operational, financial and performance management.
• Must be 18 years of age or older.
• Cosmetology license is a plus, but not required.

Responsibilities

• Own the customer experience by leading talent, inspiring your team and delivering a great, customized hair and beauty solution for every guest.
• Oversee store operations to meet/exceed sales goals, manage budget, control expenses, grow sales and manage inventory.
• Protect customers, staff and store assets by enforcing safety, security rules and company policies.
• Maintain a visually appealing store appearance at all times.

Skills

Store leadership

Customer service

Retail sales

Budget management

Team motivation

Safety compliance

Education

Cosmetology license (nice-to-have)

Tools

POS system

Inventory management

Job description

SALLY STORE MANAGER:

By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!!

Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.

Your role as a Store Manager:

• When it comes to the customer experience – it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.
• You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
• You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
• You will make sure your store always looks its best!

Why you’ll love working here:

• The people are creative, fun and passionate about beauty.
• Generous product discount and free sample products.
• You will receive a great education regarding our products.
• You will have ample opportunity for growth.
• You may qualify for one or more of the following – medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.

Requirements:

Qualifications to be a Store Manager:

• At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
• Previous experience in operational, financial and performance management.
• Cosmetology license is a plus – but not required.
• Must be 18 years of age or older.
• Passion for all things hair and beauty!

Legal wants you to know:

• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors upon occasion.

Working Conditions/Physical Requirements

The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.

“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth.You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.