0186 - Memphis TN - Store Sales Specialist

REI; Memphis (TN); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI in Memphis seeks a friendly, customer-focused retail associate to help shoppers find products, answer questions, and process purchases. You’ll maintain store visuals, support pickup, and contribute to a welcoming shopping experience.

We value teamwork, open feedback, and a flexible schedule while offering competitive pay, employee discounts, and benefits aligned with an outdoor lifestyle. This role provides hands-on training, growth opportunities, and a chance to represent a brand that cares

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Able to work in a fast-paced retail environment.
• Willingness to learn and follow brand standards.

Responsibilities

• Assist customers with questions about products, memberships, and special ticket sales.
• Maintain visual standards with store management and merchandising.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Customer service

Communication

Relationship building

Job description

Overview

Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.

Responsibilities And Qualifications

How you will be successful:

• Assist customers with questions about products, memberships, and including special tickets sales.


• Maintain visual standards with store management, merchandising, and sales leads.


• Engage in REI Sales & Service Training and promote REI goods and services.


• Support store pick-up, including receiving and processing products.


• Follow REI loss prevention and safety procedures.


• Ability to work a flexible schedule based on business needs.


• Additional duties as assigned.

Bring your passionate, authentic self.

We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work.

Your qualities

• Store retail experience (preferred).


• Enjoys communicating and building relationships, both inside and outside the organization.


• Open to feedback and other viewpoints in the spirit of supporting the business.


• Uses business understanding, innovative thinking, and sound judgment to solve problems.


• Makes solid recommendations by combining information from various sources.


• Produces quality work by setting effective goals and establishing priorities.


• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.


• Engages and influences others to accomplish worthwhile organizational goals.

Closing

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off.

Pay Range

$14.26 - $16.14 per hour