Overview
SummaryThe Alumni Coordinator builds and sustains a connected recovery community for former clients. This role keeps graduates engaged after discharge, supports long-term recovery, and organizes events and peer connections.
Responsibilities
ESSENTIAL FUNCTIONS:
- Maintain contact with alumni through calls, texts, email, and social media
- Plan and run alumni events (meetings, retreats, holiday gatherings, service projects, sober recreation)
- Welcome clients to the alumni program before discharge and connect them with peer support
- Coordinate alumni mentors and speakers for current clients
- Track alumni engagement, milestones, and outcomes (with consent) in a secure database
- Recognize sobriety anniversaries and milestones
- Connect alumni in crisis or at risk of relapse with clinical staff and community resources
- Manage alumni communications, including newsletters and social media content
- Partner with clinical, admissions, and marketing teams, and help gather alumni testimonials with proper consent
- Manage the alumni program budget and supplies
- Follow all confidentiality requirements, including HIPAA and 42 CFR Part 2
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High school diploma required; bachelor's degree in human services, social work, communications, or a related field preferred
- 1–3 years of experience in behavioral health, recovery support, or community engagement
- Strong understanding of addiction and recovery; personal lived experience valued, with a minimum period of sustained recovery if applicable
- Excellent communication, organization, and event-planning skills
- Proficiency with CRM or database tools and Microsoft Office/Google Workspace
- Peer recovery support specialist or recovery coach certification preferred, or willingness to obtain within 12 months
- Valid driver's license and reliable transportation
- Ability to pass background check and drug screening
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