Yacht Captain

The Hongkong and Shanghai Hotels, Limited; Fatih; On-site; TRY 150,000 - 300,000; Full time

Job summary

A luxury hotel in Istanbul is seeking a Boat Operations Manager. Responsibilities include ensuring the safe operation of the hotel boat, maintaining service excellence, and collaborating with multiple departments. The ideal candidate has at least 1 year of experience in a similar role and is fluent in English. Join a dedicated team committed to exceptional service.

Qualifications

• Minimum 1 year of experience in a similar role within a luxury hospitality environment or marine service.
• Strong understanding of marine operations and safety procedures.
• Fluent in English; additional language proficiency is an asset.

Responsibilities

• Responsible for the safe and efficient operation of the hotel boat.
• Maintain knowledge of hotel policies and service standards.
• Collaborate with Security, Housekeeping, and Engineering.

Skills

Marine operations knowledge

Problem-solving skills

Attention to detail

Calm under pressure

Job description

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.

• An exceptional opportunity to join our high-profile hotel in Istanbul.
• The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.
• Be a part of the highly experienced team.

Key Accountabilities

• Responsible for the safe and efficient operation of the hotel boat in accordance with Peninsula Standards and marine safety procedures.

• Maintain complete knowledge of hotel policies, LQA and FORBES standards, and ensure consistent service excellence.

• Collaborate closely with Security, Housekeeping, and Engineering to maintain the boat’s condition and cleanliness.

• Ensure the boat is inspected daily and that all maintenance issues are promptly reported and documented.

• Stay alert and responsive to weather conditions, guest safety, and nearby marine traffic.

• Keep detailed logbook entries of operations, incidents, and maintenance activities.

• Carry out duties and requests as assigned by Hotel Management.

• Immediately report any mechanical or engine-related issues to the Chief Concierge and relevant departments.

General Requirements

• Minimum 1 year of experience in a similar role within a luxury hospitality environment or marine service.

• Strong understanding of marine operations and safety procedures.

• Highly responsible, attentive, and calm under pressure with excellent problem-solving skills.

• Fluent in English; additional language proficiency is an asset.

• Committed to The Peninsula’s Environmental and Food Safety Management standards.