Technical Officer, Country Office Support

WHO - World Health Organization; Fatih; On-site; TRY 3,852,000 - 4,708,000; Full time

Benefits offered by this job

30 days annual leave

Allowance for dependents

Home leave

Education grant for dependent children

Job summary

WHO - World Health Organization in the Region seeks a Technical Officer for Country Office Support (P4) on a fixed-term 1-year assignment. The role focuses on strategic coordination between country offices, the Division of Programme Management, and senior leadership, ensuring coherent support to country work and governance processes.

The selected candidate will manage key tasks, coordinate onboarding of country staff, prepare strategic briefings, and assist in high-level visits, maintaining

Qualifications

• Essential: Advanced university degree (Master's level) in public health, international relations, health administration, public administration, social sciences or related field.
• Desirable: Additional postgraduate training in global health, public policy, international relations, management or related field.
• Certifications or training in project management or public health policies.

Responsibilities

• Support the COS Team Lead in design and implementation of key areas of work, analyzing and following up sensitive issues from WHO country offices.
• Assist in preparing strategic engagement of senior leadership on country priorities through retreats and briefings.
• Oversee Pulse Sheets quality and use for WHO Representatives and Heads of Country Offices for governance and country priorities.
• Coordinate induction and onboarding of new WHO Representatives and Heads of Country Offices with guidance on priorities and processes.
• Help design high-level visits to the Regional Office ensuring alignment with country priorities.
• Support monitoring, analysis and reporting on country-level work, including maintenance of the Country Presence Portal.
• Carry out other tasks to support COS team objectives.

Skills

Strategic coordination

Stakeholder engagement

Analytical skills

Communication

Drafting skills

Collaboration tools

Teamwork

Interpersonal skills

Education

Master's degree or higher (Public health, international relations, health administration, public administration, social sciences)

Postgraduate training in global health or public policy (Desirable)

Tools

Microsoft Teams

Zoom

Job description

Job Description - Technical Officer, Country Office Support (2604646)

Technical Officer, Country Office Support - ( 2604646 )

Grade : P4

Contractual Arrangement : Fixed-term appointment

Contract Duration (Years, Months, Days) : 1 year

Job Posting

Oct 22, 2026, 11:27:02 AM

Organization

EU/DPM Division of Programme Management

Schedule

Full-time

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.

OBJECTIVES OF THE PROGRAMME

The Division of Programme Management ensures the technical excellence of WHO/Europe's work. It coordinates and ensures coherence across WHO/Europe's health programmes, country support and the Special Initiative on Primary Health Care (PHC). The division also leads planning and budgeting, resource mobilization and partnerships, communications and publications, governance and external relations, and language services. Country support services are delivered through close collaboration across locations and functions, under the leadership of the Director of Programme Management. As part of the Division of Programme Management, the COS team provides strategic support to countries where WHO has an office, with a focus on strengthening country impact, anticipating and monitoring political and operational developments, enabling cross-country and subregional collaboration, supporting strategic planning for country work, and preparing high-level visits, briefings and leadership engagements.

DESCRIPTION OF DUTIES

The primary purpose of this position is to support strategic coordination and follow-up of WHO country-level work in the Region, contributing to the effective delivery of the COS programme and strengthening the link between country offices, DPM and senior leadership.

Key tasks include:

1. Support the COS Team Lead in the design and implementation of key areas of work, ensuring that sensitive political, operational and programmatic issues emerging from WHO country offices are analyzed, escalated and followed up as appropriate.

2. Support the Team Lead in preparing and enabling the strategic engagement of senior leadership on country priorities, including through retreats, strategic briefings, performance management processes and other mechanisms that inform decision-making and strengthen accountability for country impact.

3. Oversee the updating as well as quality, completeness and strategic use of Pulse Sheets by WHO Representatives and Heads of Country Offices, ensuring that they serve as essential tools for gathering country intelligence, issue tracking, leadership briefings and monitoring of follow-upon country priorities.

4. Coordinate the technical induction and onboarding of new WHO Representatives and Heads of Country Offices, ensuring that they are strategically briefed on Regional Office priorities, governance and operational processes, country intelligence systems, and channels for engagement with DPM and seniorleadership.

5. Work closely with WHO Representatives and Heads of Country Offices to design and coordinate high-level visits to the Regional Office, ensuring that agendas, briefings and follow-up actions are aligned with country priorities and strategic opportunities.

6. Contribute to routine tasks and requests, including those related to monitoring, analysis and reporting on country-level work, including maintenance of the Country Presence Portal, of the global country support network convened by WHO headquarters and involving all regions.

7. Carry out any other assigned functions as required to support the overall objectives of the COS team.

REQUIRED QUALIFICATIONS

Education

Essential: Advanced university degree at Master'slevel in public health, international relations, health administration, public administration, social sciences or another field relevant to the functions of the position.
Desirable: Additional postgraduate training in global health, public policy, international relations, management or a related field. Certifications or training in project management or public health policies Experience working in WHO

Experience

Essential: At least seven years of progressively responsible professional experience in public health, international relations, country support, partnerships or programme management, including experience in supporting strategic coordination, senior-level engagement and work with Member States and/or country offices.
Desirable: Familiarity with global health policies, WHO frameworks, and experience in working with Member States and Country Offices

Skills

• Demonstrated knowledge of WHO's mandate, strategic frameworks and country cooperation modalities.
• Strong analytical, organizational and project planning skills, with the ability to translate country intelligence and complex inputs into clear advice, priorities and follow-up actions.
• Excellent communication and interpersonal skills, with the capacity to engage credibly with high-level stakeholders with discretion and tact in a politically sensitive environment
• Strong drafting skills (concept notes, briefing notes, strategic documents, and correspondence for internal and external audiences).
• Ability to prepare strategic briefings, and recommendations for senior management, drawing on country intelligence, programme priorities and organizational processes.
• Demonstrated knowledge of collaborative platforms such as Microsoft Teams, Zoom, and other interactive professional platforms.
  

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Building and promoting partnerships across the organization and beyond
• Producing results

Use of Language Skills

Essential: Expert knowledge of English. Intermediate knowledge of Russian.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 86,027 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 3369 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework.
• This vacancy notice may be used to fill other similar positions at the same grade level.
• Only candidates under serious consideration will be contacted.
• A written test and/or an asynchronous video assessment may be used as a form of screening.
• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ . Some professional certificates may not appear in the WHED and will require individual review.
• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual.
• The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.
• Staff members in other duty stations are encouraged to apply.
• WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
• Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process.
• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
• Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to a fixed-term position in the International Professional category (Grades P1-D2) are eligible for Geographical Mobility and may be assigned to any activity or duty station of the Organization throughout the world.
• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
• PLEASE NOTE THAT WHO'S CONTRACTS ARE CONDITIONAL ON MEMBERS OF THE WORKFORCE CONFIRMING THAT THEY ARE VACCINATED AS REQUIRED BY WHO BEFORE UNDERTAKING A WHO ASSIGNMENT, EXCEPT WHERE A MEDICAL CONDITION DOES NOT ALLOW SUCH VACCINATION, AS CERTIFIED BY THE WHO STAFF HEALTH AND WELLBEING SERVICES (SHW). THE SUCCESSFUL CANDIDATE WILL BE ASKED TO PROVIDE RELEVANT EVIDENCE RELATED TO THIS CONDITION. A COPY OF THE UPDATED VACCINATION CARD MUST BE SHARED WITH WHO MEDICAL SERVICE IN THE MEDICAL CLEARANCE PROCESS. PLEASE NOTE THAT CERTAIN COUNTRIES REQUIRE PROOF OF SPECIFIC VACCINATIONS FOR ENTRY OR EXIT. FOR EXAMPLE, OFFICIAL PROOF /CERTIFICATION OF YELLOW FEVER VACCINATION IS REQUIRED TO ENTER MANY COUNTRIES. COUNTRY-SPECIFIC VACCINE RECOMMENDATIONS CAN BE FOUND ON THE WHO INTERNATIONAL TRAVEL AND STAFF HEALTH AND WELLBEING WEBSITE. FOR VACCINATION-RELATED QUERIES PLEASE DIRECTLY CONTACT SHW DIRECTLY AT [e-mail] .
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