Service Engineer (Electronic Drives & Controls) - Gebze

Bosch Türkiye; İzmit; On-site; TRY 50,000 - 70,000; Full time

Job summary

A leading technology company in Turkey, based in İzmit, seeks an experienced professional to manage service organization activities including health and safety compliance, repair operations for Electric Drives and Controls, and customer support. Candidates should have a Bachelor's in Electrical Engineering, strong communication skills, and proficiency in Microsoft Office. Effective operational management and customer-focused results are essential for this role.

Qualifications

• Experience in managing health and safety precautions in machine environments.
• Ability to effectively communicate with various stakeholders.
• Proficient in using customer relationship management software.

Responsibilities

• Ensure activities follow health, safety, and environmental standards.
• Organize repair and service operations for specific product groups.
• Create and update service agreements and warranty processes.

Skills

Presentation and communication skills

Technical competence in service related product groups

Results oriented, customer focused

Good command of English, both written and spoken

Education

Bachelor degree in Electrical & Electronics Engineering or Electrical Engineering

Tools

Microsoft Office (Word, Excel, Power Point)

Job description

Our control and drive technologies ensure efficiency, power and safely propel machines of all sizes. We inspire our customers with intelligent system solutions - from virtually interconnected machines to the factory of the future. Join us and help us make the world move!

Welcome to Bosch Rexroth!

Job Description

• Ensure that all activities are being implemented in Service Organization (Plant & Field) are compatible with Bosch Rexroth HSE, quality and work standards, local laws, CD directives and or any other plant directives and rules.
• Take and manage all necessary H&S precautions around the Facility including infrastructure and machinery especially about Electrical Safety as RG-ES of DCEE-TR.
• Organize indoor repair and field service activities of Bosch Rexroth mainly for "Electric Drives and Controls", "Tightening Technology" product groups.
• Process warranty requests.
• Create and update maintenance and service agreements.
• Define, implement and keep service processes up-to-date.
• Provide commissioning and start‑up support to customers.
• Troubleshoot related systems and products.
• Manage stock and planning.
• Follow up on Global Bosch Rexroth Service Organization's implementations and demands.
• Cooperate and assist in the service contract preparation process.
• Use CRM frequently and report findings.
• Track the technical updates in coordination with lead organization.

Qualifications

• Bachelor degree in preferably Electrical & Electronics Engineering, Electrical Engineering.
• Presentation and communication skills (KPI reporting, etc.) and effective communication with stakeholders.
• Technical competence in service related product groups.
• Computer literate and good knowledge of Microsoft Office (Word, Excel, Power Point).
• Sales techniques knowledge and skills.
• Results oriented, customer focused.
• Good command of English, both written and spoken.

Additional Information

Bosch Grubu şirketlerine ilginiz için teşekkür ederiz. 6698 sayılı Kişisel Verilerin Korunması Kanunu kapsamında kişisel verilerinizi önemsiyor ve bu kapsamda başvurmuş olduğunuz pozisyon hangi Bosch Grubu şirketi bünyesinde yer alıyor ise söz konusu şirketin veri sorumlusu sıfatıyla hareket ettiğini açıkça belirtmek istiyoruz. Mevcut yapacağınız başvurunuz için Kişisel Verilerin Korunması Kanunu kapsamında hazırlanmış olan Aydınlatma Metni’ne buradan ulaşabilirsiniz. İş başvurunuz kapsamında bu ve yönlendirileceğiniz diğer sayfalarda birden fazla Bosch Grubu şirketi aydınlatma metninin bulunması halinde, kişisel verilerinizin işlenmesi bakımından veri sorumlusu sıfatıyla hareket eden ve başvuru yapmış olduğunuz şirkete ait aydınlatma metnini inceleyerek kişisel verileriniz hakkında detaylı bilgiye de her zaman ulaşabilirsiniz.

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