Service Center Agent (Dutch-speaking)

Corendon Airlines; Remote; TRY 1,010,000 - 1,516,000; Full time

Job summary

A prominent airline company is seeking Dutch-speaking colleagues for their call center team in Antalya. Responsibilities include recording customer inquiries, developing solutions for complaints, and contributing to ticket sales. The ideal candidate should be fluent in Dutch, have good English skills, and possess strong communication and problem-solving abilities. This role offers full remote or on-site working options.

Qualifications

• Fluent in Dutch and able to communicate in English.
• Experience in a call center is a plus.
• Ability to work in shifts and weekends.

Responsibilities

• Record and process customer inquiries and concerns.
• Develop solutions for complaints proactively.
• Contribute to the sale of flight tickets.

Skills

Excellent written and spoken Dutch

Good command of English

Problem-solving skills

Strong communication skills

Organized and stress-resistant

Customer-oriented attitude

Education

High school diploma

Job description

As Corendon Airlines, we are looking for Dutch-speaking colleagues for our call center team in Antalya.

Job Description

• Recording and processing of customer inquiries and concerns
• Proactive and customer-oriented development of solutions in the event of complaints
• Active contribution to the sale of flight tickets in response to customer inquiries

Qualifications

• Excellent written and spoken Dutch and preferably a good command of English;
• Having a relevant experience in a call center is a plus;
• At least high school diploma;
• Very good problem-solving skills and good persuasiveness;
• Strong in communication;
• Organized and stress-resistant;
• Customer-oriented and solution-oriented attitude;
• Ideally experience in the tourism industry;
• Willingness to work in shifts and at the weekend
• Full remote or on site working options

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