Senior After Sales Executive

Arçelik Türkiye; Konak; On-site; TRY 60,000 - 80,000; Full time

Job summary

A leading appliance company is seeking a Senior After Sales Executive for HVAC solutions in İzmir. The role involves customer satisfaction planning, site visits, and managing service centers. Candidates should have a Bachelor's in Mechanical Engineering, solid management skills, and HVAC experience. Join a vibrant team committed to innovation and professional growth.

Benefits

Professional development opportunities

Well-being support

Flexible benefits program

Exclusive discounts on appliances

Qualifications

• Minimum 2 years of experience in related area.
• Master's Degree is a plus.
• Strong knowledge of HVAC systems.

Responsibilities

• Plan and monitor regional activities regarding customer satisfaction.
• Conduct construction site visits and implementation checks.
• Visit authorized dealers and solve their problems.
• Control authorized service centers for compliance.
• Report activities to the administrator in the region.

Skills

Management skills

Knowledge of Microsoft Office Programs

HVAC software proficiency

Excellent verbal and written English

Time management

Adaptability to new technologies

Team player

Education

Bachelor's Degree in Mechanical Engineering

Tools

Autocad

Job description

Discover a Home for Your Talents

Within the Beko community, every role feels like home, fostering a sense of belonging and growth. We value mutual respect, progressive thinking, and the power of diversity and inclusivity. Our commitment to sustainable development is driven by trust in technology and a dedication to producing confidently. As a member of our team, you'll have the opportunity to showcase your talents and contribute to building a prosperous future for all.

Apply Now and Be Part of Our Journey to Inspire Sustainable Lives in Every Home!

What awaits you in this role?

We are looking for a Senior After Sales Executive(HVAC) – İzmir who will join our team at Customer Care HVAC & Energy Solutions.

• Planning and monitoring regional activites regard to customer satisfaction,
• Construction site visits, implementation checks of projects, communication with customers and investors, implementation checks of projects
• Visiting authorized dealers and authorized services and solving their problems,
• Controllling authorized service centers within the boundaries of the region to oversee their complience with company procedures and service standarts,
• Controlling pay – benefits of the authorized services,
• Reporting all activites to the administrator in the region.

The position is located in İzmir.

How we describe the perfect fit?

• Bachelor's Degree in Mechanical Engineering ( Master Degree is a plus ),
• Highly skilled in management,
• Minimum 2 years of experience in related area,
• Having the desire to time management and thinking broadly about business,
• Strong knowledge of Microsoft Office Programs, Autocad and HVAC softwares
• Excellent verbal and written skills in English,
• Following and adopting the market trends and new Technologies,
• Outside the box thinking ability,
• Open to innovation culture,
• Flexible and open to new perspectives,
• A great team player with a self initiative mindset,
• Knowing what empathy really means,
• Being open to communicationis always our priority.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, sex, colour, national or social origin, ethnicity, religion, age, pregnancy, disability, sexual orientation, gender identity and expression, marital status, or political opinion.

At Beko, where it feels like home, we invite you to explore…

• Professional Development: Access tailored opportunities through our global minds network.
• Global Community: Contribute to a community of like-minded individuals.
• Well-being: Enjoy holistic support in physical, mental, financial, career, social, and family wellness, including sports teams, hobby clubs, social activities, counselling, dietitian support, and more.
• Innovation Culture: Experience continual growth in our innovative environment.
• Leadership: Develop leadership skills at any level in our trusted lifestyle solutions environment.
• Flextra Benefits: Customize your benefits with our flexible program.
• Exclusive Discounts: Enjoy discounts on appliances and more via Koç Ailem Membership.

Join the Beko Community to open a new chapter in your life journey, where growth, innovation, and personal fulfilment make it feels like home.

Get to know us better through our company video! https://www.youtube.com/watch?v=uNkzSicIGaU

Check out our latest stories and behind-the-scenes moments on Instagram: @lifeatbeko