SALES LEAD

Natick Mall; Turkey; On-site; TRY 133,920 - 200,880; Part time

Job summary

Soma Intimates is hiring a part-time Sales Lead to model exceptional customer service and oversee store operations as MOD in the absence of a manager. You will drive productivity, guide the team, and ensure a premier shopping experience.

This role focuses on clienteling, merchandising, and safeguarding store procedures while meeting store goals. The position requires a High School diploma or equivalent, 1+ year retail experience, and strong communication.

Qualifications

• Minimum 1+ year of retail experience preferred.
• Excellent customer service and selling behaviors.
• Communicates effectively with customers, managers, and associates.

Responsibilities

• Provides exceptional customer experience as role model and MOD in absence of a manager.
• Drives productivity and communicates action plans to achieve store goals.
• Greet and assist customers; respond to inquiries and complaints professionally.
• Coach associates in the moment to maximize productivity and opportunities.

Skills

Retail experience

Customer service

Team leadership

Communication

Education

High School diploma or equivalent

Job description

Sales Lead

Soma Intimates

Part time

Icons / ggpcorp-malls / cal Posted Fri, May 29th 2026

Learn More

We are hiring for part-time sales lead (2 spots)

Job Description

POSITION OBJECTIVE:

This role sets an example through their behaviors, serving as a role model and leading all activities related to providing an exceptional customer experience. This role operates as the Manager on Duty (MOD) in the absence of another manager, communicating clear action plans that drive productivity to achieve store goals, performs various operational functions and assists with merchandise presentation.

Functional Responsibilities

• Ensures that the customer remains the top priority while balancing required tasks and overall store operations.
• Optimizes results & anticipates customers’ needs while clearly communicating store and individual performance goals to motivate associates.
• Promotes the customer experience by ensuring associates greet and assist customers; responds to customer inquiries and complaints in a professional and timely manner.
• Monitors associate sales activity and productivity and coaches’ associates “in the moment” on customer interactions and performance to maximize productivity and capture customer opportunities.
• Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties.
• Builds and maintains a solid customer following through demonstrated clienteling behaviors.
• Safeguards keys to the store, performs opening and closing procedures, assumes PIN and signature privileges for register functions requiring approval.
• Supports compliance with all applicable laws, loss prevention policies, operating procedures, and controls; conducts associate training as needed to reinforce proper controls.
• Contributes to the efforts to prevent shrink and raise and maintain safety awareness.
• Reports to work as scheduled; records time worked in the timekeeping system; remains flexible to the needs of the business.

Qualifications:

• High School diploma or equivalent required.
• Must be 18 years old or older
• Minimum 1+ year’s prior retail experience preferred
• Communicates effectively with customers, managers, and store associates, fostering team commitment and a positive, inclusive environment.
• Excellent customer service and selling behaviors.
• Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision.
• Knowledge of administrative aspects of store operations; technology proficient
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts.
• Ability to maneuver around sales floor, stockroom, office, lift to 50 lbs.

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