Remote Technical Support Agent (German/English) – Training

Cross Border Talents; Remote; TRY 50,000 - 150,000; Full time

Job summary

An international customer support company based in Turkey is looking for a dedicated professional to assist customers with product-related issues. The ideal candidate should be fluent in German and English, possess strong analytical and communication skills, and preferably have a background in customer service. This role offers remote working options and structured training in a friendly team environment.

Benefits

Structured training

IT support

Qualifications

• Fluent in German (C2) and English (C1).
• Strong analytical and communication skills.
• Service background is preferred.

Responsibilities

• Help customers solve product-related issues.
• Provide technical assistance in German and English.
• Log and track issues in CRM.
• Escalate cases to technical teams.

Skills

German C2

English C1

Analytical thinking

Communication skills

Service background

Job description

An international customer support company based in Turkey is looking for a dedicated professional to assist customers with product-related issues. The ideal candidate should be fluent in German and English, possess strong analytical and communication skills, and preferably have a background in customer service. This role offers remote working options and structured training in a friendly team environment.