Remote German Support Specialist — Flexible Schedule & Bonuses

Cross Border Talents; Remote; TRY 1,230,000 - 1,723,000; Full time

Job summary

A leading customer experience company is seeking a remote customer care representative to support German-speaking clients across Europe. You'll respond to inquiries via phone, email, and chat while ensuring an excellent customer experience. Strong proficiency in German and English is required. Enjoy a fully remote position with flexible scheduling and various perks including private health insurance and performance bonuses.

Benefits

Fully remote position

Flexible schedule

Private health insurance

Paid training and development programs

Monthly performance bonuses

Qualifications

• Experience in customer care or support roles.
• Ability to handle inquiries via phone, email, and chat.
• Comfortable using CRM tools.

Responsibilities

• Respond promptly to customer questions and concerns.
• Investigate and resolve technical or service-related issues.
• Keep accurate case records in CRM tools.
• Collaborate with internal departments for escalations.

Skills

German C2

English C1

Strong written communication

Strong verbal communication

Customer-oriented

Tech-savvy

Job description

A leading customer experience company is seeking a remote customer care representative to support German-speaking clients across Europe. You'll respond to inquiries via phone, email, and chat while ensuring an excellent customer experience. Strong proficiency in German and English is required. Enjoy a fully remote position with flexible scheduling and various perks including private health insurance and performance bonuses.