Remote German-Speaking Support Specialist

Cross Border Talents; Remote; TRY 150,000 - 300,000; Full time

Job summary

A global customer experience company is seeking a motivated Customer Support Representative to assist German-speaking clients from Turkey. Responsibilities include handling customer interactions over various channels and ensuring a smooth user experience. The ideal candidate should have excellent German and English proficiency, along with strong problem-solving abilities. Join a friendly international culture with opportunities for continuous learning.

Benefits

Remote work from Turkey

Friendly international culture

Continuous learning opportunities

Qualifications

• Proficient in both German and English for effective communication.
• Strong problem-solving skills to assist customers.
• Reliability and a focus on customer satisfaction.

Responsibilities

• Handle customer interactions via phone, chat, and email.
• Document each case carefully.
• Work closely with internal teams for solutions.

Skills

German C2

English C1

Excellent listening skills

Problem-solving skills

Reliability

Customer orientation

Job description

A global customer experience company is seeking a motivated Customer Support Representative to assist German-speaking clients from Turkey. Responsibilities include handling customer interactions over various channels and ensuring a smooth user experience. The ideal candidate should have excellent German and English proficiency, along with strong problem-solving abilities. Join a friendly international culture with opportunities for continuous learning.