Remote German-Speaking Customer Support Specialist

FH Collective - Academy; Remote; TRY 50,000 - 150,000; Full time

Job summary

A customer service provider is seeking a German-speaking Customer Service Representative, offering a remote work opportunity based from Turkey. This full-time role entails supporting customers via inbound calls and ensuring a positive experience. Candidates should be fluent in German and possess good computer skills. The position includes structured training, a supportive team culture, and a net salary of 30,000 TL with performance bonuses. Career growth is encouraged through mentoring and coaching.

Benefits

Performance bonus up to 20%

Meal card allowance of 4,500 TL

Private health insurance

Double pay on official holidays

Qualifications

• Must be fluent in German at C1/C2 level.
• Must reside in Turkey with eligibility to work from home.
• Must have good computer literacy.

Responsibilities

• Provide support to customers primarily via inbound calls.
• Handle inquiries and resolve customer issues.
• Ensure high-quality service to contribute to customer satisfaction.

Skills

German fluency (C1/C2 level)

Good computer literacy

Job description

A customer service provider is seeking a German-speaking Customer Service Representative, offering a remote work opportunity based from Turkey. This full-time role entails supporting customers via inbound calls and ensuring a positive experience. Candidates should be fluent in German and possess good computer skills. The position includes structured training, a supportive team culture, and a net salary of 30,000 TL with performance bonuses. Career growth is encouraged through mentoring and coaching.