Remote German-Speaking Customer Success Agent

Cross Border Talents; Remote; TRY 1,476,000 - 2,215,000; Full time

Job summary

A global talent acquisition company is seeking a Customer Success Agent based in Turkey. The ideal candidate will have C2 proficiency in German and C1 in English, strong interpersonal skills, and a customer-oriented mindset. Responsibilities include managing customer concerns and providing accurate information. This fully remote position offers structured onboarding, coaching, and a positive work atmosphere.

Benefits

Structured onboarding

Coaching

Great work atmosphere

Benefits

Qualifications

• Fluent in German and English to communicate effectively with customers.
• Positive attitude and a passion for helping customers.

Responsibilities

• Manage customer concerns and provide follow-up services.
• Deliver accurate information across various communication channels.
• Maintain high professionalism while interacting with customers.

Skills

C2 proficiency in German

C1 proficiency in English

Strong interpersonal skills

Analytical skills

Customer-oriented mindset

Team player

Job description

A global talent acquisition company is seeking a Customer Success Agent based in Turkey. The ideal candidate will have C2 proficiency in German and C1 in English, strong interpersonal skills, and a customer-oriented mindset. Responsibilities include managing customer concerns and providing accurate information. This fully remote position offers structured onboarding, coaching, and a positive work atmosphere.