Remote German-English Support Agent – Turkey Team

Cross Border Talents; Remote; TRY 50,000 - 150,000; Full time

Job summary

A global recruitment company is seeking a Remote Customer Support Agent based in beautiful Turkey. You will assist German-speaking customers, addressing inquiries through chat, email, and phone. Ideal candidates are proficient in German and English, have strong communication skills, and are detail-oriented. The position offers competitive pay, bonuses, and a friendly, remote work environment with health insurance provided.

Benefits

100% remote work

Competitive pay

Incentive bonuses

Health insurance

Equipment provided

Qualifications

• Proficiency in German and English at high levels is essential.
• Strong communication skills, both written and verbal, are important.
• Attention to detail and reliable work ethic required.

Responsibilities

• Provide first-line support through chat, email, and phone.
• Address returns, complaints, and technical issues.
• Monitor customer satisfaction and recommend improvements.
• Collaborate with other departments.

Skills

Proficient in German (C2)

Proficient in English (C1)

Strong written communication skills

Strong verbal communication skills

Detail-oriented

Empathetic

Reliable

Job description

A global recruitment company is seeking a Remote Customer Support Agent based in beautiful Turkey. You will assist German-speaking customers, addressing inquiries through chat, email, and phone. Ideal candidates are proficient in German and English, have strong communication skills, and are detail-oriented. The position offers competitive pay, bonuses, and a friendly, remote work environment with health insurance provided.