Remote German C2 Customer Care Specialist

Cross Border Talents; Remote; TRY 150,000 - 300,000; Full time

Job summary

A global recruitment agency is looking for a Customer Care Specialist fluent in German and English to join their remote support team in Turkey. Key responsibilities include responding to customer requests, handling complaints, and supporting operational improvements. The ideal candidate will have strong communication skills and empathy, with service experience preferred. Competitive pay and bonuses are offered.

Benefits

Competitive pay

Bonuses

Training

Qualifications

• C2-level German and C1 English are required.
• Service experience is preferred.
• Ability to communicate clearly and show empathy.

Responsibilities

• Respond to customer requests professionally.
• Handle complaints and provide feedback.
• Support operational processes and improvements.

Skills

Fluent German

Fluent English

Strong empathy

Clear communication

Job description

A global recruitment agency is looking for a Customer Care Specialist fluent in German and English to join their remote support team in Turkey. Key responsibilities include responding to customer requests, handling complaints, and supporting operational improvements. The ideal candidate will have strong communication skills and empathy, with service experience preferred. Competitive pay and bonuses are offered.