Remote Enterprise CSM (FR/EN) - Cloud & Open Source

Canonical; Remote; TRY 3,449,000 - 4,313,000; Full time

Job summary

A pioneering tech firm is seeking an Enterprise Customer Success Manager based in Turkey. This role involves onboarding new customers and managing complex projects. The ideal candidate will have over 5 years of IT experience, exceptional customer-facing skills, and fluency in French and English. The position offers a distributed work environment, annual development budgets, and opportunities for travel to meet the team. Join a company committed to driving the future of open source technology.

Benefits

Personal learning and development budget

Annual compensation review

Recognition rewards

Maternity and paternity leave

Priority Pass for travel

Qualifications

• Native French level required with excellent command of English.
• Minimum 5 years of work experience in IT-related projects.
• Strong background in Linux OS, cloud computing, or data applications.

Responsibilities

• Onboard new customers and introduce them to our products.
• Coordinate complex projects with developers and IT managers.
• Serve as a customer advocate and influence product roadmaps.

Skills

Customer-facing skills

Cloud and data centre infrastructure

Excellent presentation skills

Knowledge of agile methodologies

Tools

Salesforce

Jira

Job description

A pioneering tech firm is seeking an Enterprise Customer Success Manager based in Turkey. This role involves onboarding new customers and managing complex projects. The ideal candidate will have over 5 years of IT experience, exceptional customer-facing skills, and fluency in French and English. The position offers a distributed work environment, annual development budgets, and opportunities for travel to meet the team. Join a company committed to driving the future of open source technology.