Remote Dutch Customer Support Specialist

SupportYourApp; Remote; TRY 150,000 - 300,000; Full time

Job summary

A global Support-as-a-Service company is seeking a proactive Support Specialist to deliver outstanding customer support through various channels, including phone and chat. The ideal candidate will have excellent Dutch communication skills and at least six months of customer support experience. This role offers a fixed schedule from Monday to Friday and the opportunity to work remotely. Join a multicultural team and enjoy generous benefits while contributing to client satisfaction.

Benefits

Fixed schedule

Fully remote work opportunity

Inclusive international environment

Compensation in USD

Rewards for referrals

Focus on self-development

No time-tracking requirements

Qualifications

• At least C1 level in spoken and written Dutch.
• Experience in customer support for at least 6 months.
• Personal computer with at least 8 GB of RAM.

Responsibilities

• Deliver outstanding customer support via phone calls, chats and emails.
• Build strong and lasting customer relationships.
• Maintain a deep understanding of client solutions and meet KPIs.

Skills

Excellent Dutch communication skills

English communication skills (B2 level)

Experience with Google Suite

Tech-savvy

Positive attitude

Job description

A global Support-as-a-Service company is seeking a proactive Support Specialist to deliver outstanding customer support through various channels, including phone and chat. The ideal candidate will have excellent Dutch communication skills and at least six months of customer support experience. This role offers a fixed schedule from Monday to Friday and the opportunity to work remotely. Join a multicultural team and enjoy generous benefits while contributing to client satisfaction.