Remote Dutch Customer Support Specialist

Cross Border Talents; Remote; TRY 30,000 - 40,000; Full time

Job summary

A dynamic talent management firm is looking for a Customer Support Specialist based in Turkey. You will be the primary point of contact for clients, ensuring a smooth and positive service experience. Proficiency in Dutch and English is required, along with at least 1 year of customer service experience. This role offers competitive salary, performance bonuses, and the flexibility to work remotely.

Benefits

Competitive Salary

Performance Bonuses

Comprehensive Insurance

Meal Allowance

Remote Work

Qualifications

• Minimum 1 year of customer service experience, ideally in call centers or support roles.
• Turkish Citizenship required.

Responsibilities

• Assist customers via phone, email, and chat by answering questions and resolving issues.
• Provide clear and dependable information regarding products and services.
• Handle account updates and troubleshoot technical concerns.

Skills

Proficiency in Dutch (C1 level)

Proficiency in English (B1 level)

Strong problem-solving skills

Multitasking

Communication skills

Job description

A dynamic talent management firm is looking for a Customer Support Specialist based in Turkey. You will be the primary point of contact for clients, ensuring a smooth and positive service experience. Proficiency in Dutch and English is required, along with at least 1 year of customer service experience. This role offers competitive salary, performance bonuses, and the flexibility to work remotely.