Remote Dutch Customer Support Specialist

Avedo - Eine Marke der Ströer X GmbH; Remote; TRY 50,000 - 150,000; Full time

Job summary

A dynamic customer service provider is seeking a Customer Support (m/f/d) fluent in Dutch (Netherlands) and English, for a full remote position. Responsibilities include providing customer service via mail and phone, identifying customer needs, and ensuring customer satisfaction. Suitable candidates will have experience in sales or telemarketing, good knowledge of MS Office, and possess a friendly, target-driven personality.

Benefits

Fixed salary with performance-related bonus

Professional induction and training

Dynamic and innovative working environment

Qualifications

• Native Dutch speaker, fluent in English.
• Experience in customer service and sales.
• Professional phone communication.

Responsibilities

• Provide customer service via mail and phone.
• Identify customer needs and introduce products.
• Provide information on terms, invoices, and cancellations.
• Ensure customer satisfaction.

Skills

Native in speaking Dutch (Netherlands)

Good knowledge of English (spoken and written)

Good working knowledge of MS Office

Sales or Telemarketing experience

Confident and professional on the phone

Target driven personality

Friendly and communicative

Job description

A dynamic customer service provider is seeking a Customer Support (m/f/d) fluent in Dutch (Netherlands) and English, for a full remote position. Responsibilities include providing customer service via mail and phone, identifying customer needs, and ensuring customer satisfaction. Suitable candidates will have experience in sales or telemarketing, good knowledge of MS Office, and possess a friendly, target-driven personality.