Remote Dutch Customer Support Specialist

Cross Border Talents; Remote; TRY 150,000 - 300,000; Full time

Job summary

A dynamic customer support firm in Turkey is seeking a Customer Support Specialist to provide exceptional service to clients. The ideal candidate will be fluent in Dutch and competent in English, with at least one year of customer service experience. Responsibilities include assisting customers through various communication channels and maintaining service excellence. This position offers competitive salary, performance bonuses, comprehensive insurance, and meal allowance, with the option for remote work.

Benefits

Competitive Salary

Performance Bonuses

Comprehensive Insurance

Meal Allowance

Remote Work

Qualifications

• Minimum 1 year of customer service experience, ideally in call centers or support roles.
• Turkish Citizenship required.
• Ability to work efficiently under pressure and manage tasks remotely.

Responsibilities

• Assist customers via phone, email, and chat.
• Provide clear, accurate, and dependable information regarding products and services.
• Handle account updates, troubleshoot technical concerns, and address requests.

Skills

Proficiency in Dutch (C1 level)

Proficiency in English (B1 level)

Strong problem-solving skills

Multitasking

Strong communication skills

Job description

A dynamic customer support firm in Turkey is seeking a Customer Support Specialist to provide exceptional service to clients. The ideal candidate will be fluent in Dutch and competent in English, with at least one year of customer service experience. Responsibilities include assisting customers through various communication channels and maintaining service excellence. This position offers competitive salary, performance bonuses, comprehensive insurance, and meal allowance, with the option for remote work.