Remote Digital Customer Experience Analyst

Stratos Asia; Fatih; On-site; TRY 20,000 - 40,000; Part time

Benefits offered by this job

Competitive pay per completed analysis

Fully remote work

Flexible schedule

Training provided

Job summary

Stratos Asia is seeking Digital Customer Interaction Analysts to assess and provide feedback on online customer service interactions. This remote and flexible opportunity allows you to influence how companies communicate with customers. You'll evaluate engagements through chat, email, and online support channels while helping improve overall quality and effectiveness. Competitive pay is offered per completed analysis, and no prior experience is needed as training will be provided.

Responsibilities

• Assess customer interactions via chat, email, and online support channels.
• Provide feedback on response quality, clarity, and effectiveness.
• Identify areas for improvement in digital customer engagement.
• Participate in structured customer service evaluation projects.

Job description

Stratos Asia is seeking Digital Customer Interaction Analysts to assess and provide feedback on online customer service interactions. This remote and flexible opportunity allows you to influence how companies communicate with customers. You'll evaluate engagements through chat, email, and online support channels while helping improve overall quality and effectiveness. Competitive pay is offered per completed analysis, and no prior experience is needed as training will be provided.