Remote Customer Success Agent German (C2) + English (C1)

Cross Border Talents; Remote; TRY 1,476,000 - 2,215,000; Full time

Job summary

An international company is seeking a Customer Success Agent to support German customers from Turkey. Responsibilities include managing customer concerns, providing accurate information, and maintaining professionalism. Ideal candidates should have C2 proficiency in German, C1 in English, strong interpersonal skills, and a customer-oriented approach. This remote role offers a structured onboarding process and a supportive work environment.

Benefits

Structured onboarding

Great work atmosphere

Benefits

Qualifications

• C2 proficiency in German and C1 in English are mandatory.
• Strong interpersonal and analytical skills are essential.
• Must be a team player with a customer-oriented mindset.

Responsibilities

• Manage customer concerns and follow up.
• Provide accurate information across communication channels.
• Maintain a high standard of professionalism.

Skills

C2 proficiency in German

C1 proficiency in English

Strong interpersonal skills

Analytical skills

Customer-oriented mindset

Team player

Job description

About This Opportunity

We are on the lookout for a Customer Success Agent who can help our German customers navigate services smoothly.

Responsibilities

• Manage customer concerns and follow up.
• Provide accurate information across channels.
• Maintain a high standard of professionalism.

Ideal Candidate

• C2 proficiency in German, C1 in English.
• Strong interpersonal and analytical skills.
• Team player with customer-oriented mindset.

We Offer

• 100% remote from Turkey.
• Structured onboarding and coaching.
• Great work atmosphere and benefits.

Join Us!

If you're passionate about helping people and want to build a career in an international company, wed love to hear from you!

Apply now or send your CV in English to [e-mail] and become part of a friendly, global customer experience team based in beautiful Turkey..