Remote Customer Care Specialist German (C2) | Based in Turkey

Cross Border Talents; Remote; TRY 150,000 - 300,000; Full time

Job summary

A global recruitment agency is looking for a Customer Care Specialist fluent in German and English to join their remote support team in Turkey. Key responsibilities include responding to customer requests, handling complaints, and supporting operational improvements. The ideal candidate will have strong communication skills and empathy, with service experience preferred. Competitive pay and bonuses are offered.

Benefits

Competitive pay

Bonuses

Training

Qualifications

• C2-level German and C1 English are required.
• Service experience is preferred.
• Ability to communicate clearly and show empathy.

Responsibilities

• Respond to customer requests professionally.
• Handle complaints and provide feedback.
• Support operational processes and improvements.

Skills

Fluent German

Fluent English

Strong empathy

Clear communication

Job description

About the Position:

We are hiring a Customer Care Specialist fluent in German and English to join our remote support team.

Responsibilities:

• Respond to customer requests professionally.
• Handle complaints and provide feedback.
• Support operational processes and improvements.

Requirements:

• C2-level German, C1 English.
• Strong empathy and clear communication.
• Service experience preferred.

Benefits:

• 100% remote in Turkey.
• Competitive pay, bonuses, and training.

Join Us!

If you're passionate about helping people and want to build a career in an international company, wed love to hear from you! Apply now or send your CV in English to [e-mail] and become part of a friendly, global customer experience team based in beautiful Turkey..