Remote Customer Advisor German (C2) + English (C1)

Cross Border Talents; Remote; TRY 1,230,000 - 1,723,000; Full time

Job summary

A customer experience company based in beautiful Turkey is seeking individuals to join their team as remote customer care representatives. You will provide exceptional support to German-speaking customers, handling inquiries via phone, chat, and email. Candidates should possess C2 level German and C1 English proficiency, along with strong communication skills and a patient demeanor. Join a supportive and multilingual work environment with competitive pay and bonuses.

Benefits

100% remote

Paid training and equipment provided

Supportive, multilingual work environment

Competitive pay with bonuses

Qualifications

• C2 level proficiency in German and C1 in English is required.
• Excellent written and verbal communication skills are essential.
• Candidates should demonstrate empathy and patience when dealing with customers.

Responsibilities

• Handle inquiries via phone, chat, and email.
• Troubleshoot basic issues and escalate when needed.
• Track customer satisfaction metrics.
• Work collaboratively with internal teams.

Skills

C2 German

C1 English

Excellent communication skills

Empathy

Patience

Job description

Job Summary:

You’ll be the friendly face (or voice) for our German‑speaking customers. This role allows you to work remotely in Turkey while providing exceptional customer care.

Responsibilities:

• Handle inquiries via phone, chat, and email.

• Troubleshoot basic issues and eskalate when needed.

• Track customer satisfaction metrics.

• Work collaboratively with internal teams.

Requirements:

• C2 German and C1 English.

• Excellent written and verbal communication.

• Empathy and patience in dealing with customers.

Benefits:

• 100% remote in Turkey.

• Paid training and equipment provided.

• Supportive, multilingual work environment.

• Competitive pay with bonuses.

Join Us!

If you’re passionate about helping people and want to build a career in an international company, wed love to hear from you! Apply now or send your CV in English to [e-mail] and become part of a friendly, global customer experience team based in beautiful Turkey.