Public Area Attendant

The Hongkong and Shanghai Hotels, Limited; Fatih; On-site; TRY 30,000 - 40,000; Full time

Job summary

A luxury hotel in Marmara Bölgesi, Turkey, is seeking a dedicated individual for a role in housekeeping. The ideal candidate should have experience in a luxury environment and strong attention to detail, ensuring cleanliness and providing excellent customer service while maintaining high standards. A welcoming attitude and the ability to communicate in Turkish are essential. The position offers a unique opportunity to be part of a prestigious hotel team.

Qualifications

• Minimum 2-3 years’ experience in a similar role in a Luxury Hotel.
• Knowledge of cleaning tools, chemicals, and machinery.
• Proficiency in Turkish; English preferred.

Responsibilities

• Ensure cleanliness in public areas and toilets.
• Perform routine checks of hotel public spaces for upkeep.
• Provide courteous service and assist guests as needed.

Skills

Customer service orientation

Attention to detail

Teamwork

Problem-solving skills

Job description

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.

• An exceptional opportunity to join our high-profile hotel in Istanbul.
• The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.
• Be a part of the highly experienced team.

Key Accountabilities

• Ensure the immaculate upkeep and the resulting favourable first impression in Public Areas and toilets.
• Makes routine checks of all hotel public areas, including front entrance to ensure the cleanliness and neatness at all times.
• Provides discreet and courteous service in designated area and offers help to guests if necessary.
• Responsible for the proper upkeep of supply baskets, supply cabinets and store rooms.
• Informs Public Area Supervisor of any reoccurring problems, missing ,broken ,stained or burnt items in the public areas, corridors and back landings.
• Ensure efficient operation of the Housekeeping department.
• Forwards any lost and found items to Housekeeping office.

General requirements

• Minimum 2-3 years’ experience in a similar role in a Luxury Hotel environment with similar standards and expectations.
• Knowledge of using cleaning tools, chemicals, machinery and the ability to provide friendly services to guests.
• Must be able to work in a fast paced and customer service-oriented environment; to perform under pressure and meet deadlines in a timely manner.
• Must be able to work as part of a team as well as to complete assignments independently, to take instructions from supervisors, and to exercise proper problem-solving skills.
• Innovative and a natural organiser, highly detailed and able to engage with guests.
• Turkish communication proficiency, and English as a secondary language is preferred.

We would be delighted to receive your CV and will liaise directly with suitable applicants.