Marketing & Communications Executive

Shangri-La Group; Fatih; On-site; TRY 150,000 - 300,000; Full time

Job summary

A luxury 5-star hotel in Istanbul seeks a creative individual with a passion for Sales and Marketing. The role involves creating communication material, planning social media content, and assisting in marketing activities. Candidates should be fluent in English and Turkish, preferably with experience in an international hotel group. This position offers a supportive and inclusive workplace, opportunities for personal growth, and competitive benefits.

Benefits

Structured learning and development pathways

Competitive benefits and recognition programs

Colleague stay/travel perks

Qualifications

• Fluency in English and Turkish required.
• Relevant experience in an International 5* Hotel Group is preferred.
• Detail-oriented and result-oriented with multi-tasking abilities.

Responsibilities

• Create and edit communication material in English and Turkish.
• Plan and produce content for social media.
• Assist in maintaining relationships with media for good publicity.
• Manage vendors/agencies for various initiatives.

Skills

Creativity

Communication in English

Interpersonal skills

Sales and Marketing passion

Job description

Shangri-La Bosphorus, Istanbul

Find Your Shangri-La in Shangri-La.

Shangri-La has been creating joyful moments through heartfelt hospitality since 1971 — and that spirit continues to guide us today.

As we look ahead to new horizons, we invite you to be part of our growing Shangri-La family and make a meaningful impact on the world — through joy, shared purpose, and our Asian art of hosting.

In a city that straddles Europe and Asia, discover a luxury 5-star hotel that draws on influences of East and West in Shangri-La Bosphorus, Istanbul. This historical building sits in the Beşiktaş district, a short walk from the iconic Dolmabahçe Palace, and offers spectacular Bosphorus views. Find solace in chandelier‑accented rooms and suites accentuated by soothing cool tones, inspired by palatial Ottoman glamour and Asian design elements.

About The Role

• Create and/or edit communication material in English and Turkish.
• Assist in developing Shangri-La Bosphorus, Istanbul’s website content.
• Plan and produce content for social media posts.
• Assist in maintaining comprehensive master slide library for all advertising, collateral, and public relations activities.
• Assist and coordinate marketing and communication activities, press activities, hotel sponsored events and community related activities.
• Gather information / advertising clippings of competitor hotels.
• Keep DOC and Marketing staff informed on Communications activities of main competitors.
• Support Communications and related duties and functions as deemed necessary.
• Perform administrative duties as required.
• Support the liaison between the Marketing and Communications Department and creative agency on the international and local campaigns’ creative and media plans.
• Assist in the coordination and execution of all printed materials, following the specification as it stipulated in the corporate ID manual.
• Assist in maintaining excellent relationship with local and international online / offline media to promote good publicity and counteract bad exposure.
• Assist in establishing special events or promotion sending to trade or consumer publications on a regular basis.
• Assist with seeking high‑end sponsorship to enhance the hotel’s packages and promotions.
• Provide information to DOMC on activities within and outside the hotel, which may be useful in dealing with guests.
• Manage external vendors / agencies / production houses on various initiatives to ensure execution and deliverables as expected.

About You

• Has a passion for Sales and Marketing
• Enjoys being creative
• Always thinks outside the box
• Enjoys interacting with people
• Communicates and writes with fluency in English (as well as the local Language)
• Preferably has relevant experience from an International 5* Hotel Group
• Is always kept up‑to‑date with latest industry trends and market practices
• Is detail‑minded, result‑oriented and multi‑tasking
• Is effective team player with good interpersonal skills who can collaborate

Why Join Us

• A workplace that values your passion and supports self‑realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.