Key Account Support Specialist — Automotive

Volex; Gebze; On-site; TRY 50,000 - 70,000; Full time

Job summary

A leading manufacturer in wiring systems is seeking a Customer Services Specialist for their Gebze location in Turkey. This role is vital for supporting customer accounts and ensuring effective communication between customers and operational teams. Candidates should possess a bachelor's degree in a relevant field and experience in client-facing roles within the automotive industry. Strong negotiation and communication skills in English or German are essential. Join us to build lasting relationships with customers and drive revenue growth.

Qualifications

• Experience in a similar client-facing role in the automotive industry.
• Strong communication skills in German or English, or both.

Responsibilities

• Understand the strategic customer’s needs and requirements.
• Deliver products and services to customers in a timely manner.
• Negotiate pricing with key accounts and follow revenue and profitability.
• Analyse key metrics and industry dynamics.
• Maintain and expand relationships with existing customers.
• Resolve customer issues and complaints efficiently.
• Generate new sales and build long-lasting customer relationships.

Skills

Strong sales acumen

Negotiation skills

Communication skills

Problem-solving skills

Relationship-building skills

Organizational skills

Education

Bachelor’s degree in Sales, Business Management, Communications, Marketing, CRM or related

Tools

MS Office

Job description

A leading manufacturer in wiring systems is seeking a Customer Services Specialist for their Gebze location in Turkey. This role is vital for supporting customer accounts and ensuring effective communication between customers and operational teams. Candidates should possess a bachelor's degree in a relevant field and experience in client-facing roles within the automotive industry. Strong negotiation and communication skills in English or German are essential. Join us to build lasting relationships with customers and drive revenue growth.