Kalite Yöneticisi

Union International Turkey by Union Alpha S.P.A; Manisa; On-site; TRY 100,000 - 120,000; Full time

Job summary

A leading manufacturing company in Turkey is seeking a Quality Manager to ensure product quality standards and compliance within cable/wire harness operations. The role involves developing and maintaining the Quality Management System (QMS), managing customer and supplier quality issues, and leading continuous improvement initiatives. Candidates should have a minimum of 7 years in Quality Management, with relevant certifications and experience in the automotive industry. Strong leadership and analytical skills are essential.

Qualifications

• Minimum 7 years of experience in Quality Management, with 3 years in a managerial role.
• Certification as a Quality Engineer (ASQ CQE) or similar is desirable.
• Experience in implementing, maintaining, and auditing QMS standards.

Responsibilities

• Develop, implement, and maintain the Quality Management System (QMS).
• Manage customer complaints, returns, and warranty claims.
• Define quality control points and procedures including FMEA and Control Plans.
• Manage internal and external audits to ensure compliance.
• Lead continuous improvement initiatives to reduce waste.
• Collect and report quality metrics to senior management.
• Lead and mentor the Quality Assurance and Control teams.

Skills

Statistical Process Control (SPC)

Measurement System Analysis (MSA)

Advanced Quality Planning (APQP)

Production Part Approval Process (PPAP)

Failure Mode and Effects Analysis (FMEA)

8D Problem Solving

Education

Bachelor's degree in Engineering

Master's degree

Job description

The Quality Manager is responsible for ensuring that product quality standards, customer requirements, and regulatory compliance are met within our cable/wire harness manufacturing operations. This role involves developing, implementing, and maintaining the Quality Management System (QMS) and fostering a culture of continuous improvement to achieve operational excellence.

Key Responsibilities

• Quality Management System (QMS): Develop, implement, and maintain the QMS in compliance with relevant standards such as ISO 9001, IATF 16949 (for automotive), and IPC/WHMA-A-620.
• Customer and Supplier Quality: Manage customer complaints, returns, and warranty claims, leading Root Cause Analysis and implementing permanent Corrective Actions (CAPA). Oversee Supplier Quality Assurance (SQA) processes.
• Process and Product Quality: Define quality control points and procedures. Effectively utilize quality tools such as FMEA, Control Plans, and Flowcharts.
• Audits and Compliance: Manage internal and external audits. Plan and ensure the execution of CAPA in response to audit findings.
• Continuous Improvement: Lead continuous improvement initiatives aimed at reducing waste, scrap, and rework rates, utilizing methodologies like Lean Manufacturing and Six Sigma.
• Reporting and Analysis: Collect, analyze, and regularly report quality metrics (DPMO, customer satisfaction, cost of poor quality, etc.) to senior management.
• Team Leadership: Lead, mentor, and develop the Quality Assurance, Quality Control, and inspection teams.

Education and Experience

Education: Bachelor's degree in Engineering (Electrical, Mechanical, Industrial), or a related technical field. A Master's degree is a plus.

• Experience: Minimum of 7 years of progressive experience in Quality Management, with at least 3 years in a managerial role within the wire harness, cable assembly, or automotive (Tier 1/Tier 2 supplier) industry.
• Certifications: Certification as a Quality Engineer (ASQ CQE) or similar professional quality certification is highly desirable.
• QMS Expertise: Demonstrated experience in implementing, maintaining, and auditing QMS standards (e.g., IATF 16949, ISO 9001).

Required Qualifications

Technical Knowledge: Strong understanding of wire harness manufacturing processes, crimping technology, soldering standards (e.g., IPC/WHMA-A-620), and electronic testing methods.

• Quality Tools Proficiency: Expert-level knowledge of core quality tools, including Statistical Process Control (SPC), Measurement System Analysis (MSA), APQP, PPAP, FMEA, and 8D problem-solving.
• Leadership and Communication: Excellent leadership, team management, and interpersonal skills. Strong verbal and written communication skills in English (and local language, if required).
• Analytical Skills: Proven ability to analyze complex data, identify trends, and implement data-driven solutions.