Hotel Manager

Mandarin Oriental Hotel Group Limited; Bodrum; On-site; TRY 300,000 - 400,000; Full time

Job summary

A luxury hotel group in Bodrum is seeking an experienced Resort/Hotel Manager with at least 10 years in the industry, including a minimum of 4 years in resort management. The successful candidate will manage daily operations, enhance guest services, and develop lower and middle management executives. Strong communication skills in Turkish and English are essential. Experience in luxury resorts is preferred, along with proficiency in Excel and excellent leadership skills. This role offers a dynamic work environment with opportunities for career development.

Qualifications

• 10+ years in Luxury Hotel management, including 4+ years as Resort/Hotel Manager.
• Experience managing large teams in hospitality operations.
• Ability to work flexibly and be aware of global trends.

Responsibilities

• Manage daily operations ensuring consistent guest services and colleague productivity.
• Support the Director of Finance in budgeting and sales strategies.
• Oversee strategic projects and direct preventive maintenance programs.

Skills

Excellent communication skills in English and Turkish

Effective management and leadership

Strong presentation skills

Ability to analyze complex technical information

Education

Bachelor's degree in Hospitality Management

Tools

Advanced proficiency in Excel

Job description

Mandarin Oriental Hotel Group

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.

Mandarin Oriental, Bodrum

A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5‑star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5‑star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world‑class.

Duties and Responsibilities

• To manage hotel’s daily operational needs ensuring consistent guest services, colleague productivity, and safety while constantly striving for improvement.
• To execute all operational and strategic initiatives that have been discussed, providing feedback and alternatives.
• To develop of lower and middle management executives through coaching, mentoring and general communications.
• To keep abreast of newest trends and innovations in the marketplace and be aware of competitors.
• To ensure there is a continuous focus and drive on all Quality assessments. In particular supporting local LQE initiatives.
• To orchestrate and direct the annual Safe & Sound Audit conducted by third parties engaged by MOHG.
• To chair the monthly Risk Management Committee meetings ensuring full compliance by all Departments.
• To work with EXCO and the Director of IT to ensure continual progress regarding systems, software and hardware.
• To oversee the strategic direction of general projects related to the enhancement of the hotel. The project management covers the areas of planning, administration, implementation and evaluation of financial results of project.
• To direct and ensure the success of the preventive maintenance programs of the hotel in all areas.
• To work on the energy saving and related projects.
• To support the Director of Finance in the preparation and implementation of the budget and the development of Sales and Marketing Strategies for the Hotel.
• To translate and execute the strategies into operational excellence.
• To support the People & Culture Strategy, including recruitment and selection of colleagues.
• To assist in career development programs for colleagues. HM will act as the mentor and coach for the new and mid level Managers, actively engaging them in projects and learning initiatives. HM will ensure that appraisals and feedback sessions are regularly done.

Requirements

• Minimum 10 years of extensive Luxury Hotel & Minimum 4 years Resort/Hotel Manager experience in Hospitality operations.
• Bachelor's degree in Hospitality Management.
• Experience in Luxury Resorts is preferred.
• Excellent communication skills both written and spoken in English and Turkish.
• Additional language would be an advantage.
• Experience in managing large teams.
• Effective management, leadership, organizational and communications skills.
• Ability to assemble, analyze, understand integrated spreadsheets and complex technical information.
• Strong presentation skills. Prioritization skills necessary to meet deadlines.
• Proficiency in various hotel systems and advanced proficiency in Excel.
• Be aware of global trends.
• Able to work flexibly.