Guest Relations Officer — 5-Star Resort (German/English)

Galeri Resort Hotel; Muratpaşa; On-site; TRY 150,000 - 300,000; Full time

Job summary

A 5-star resort hotel in Turkey is seeking a Guest Relations Officer for 2025 and beyond. The ideal candidate will be fluent in both German and English, maintain a professional demeanor, and possess a cheerful attitude. Key responsibilities include greeting guests, resolving issues, and ensuring satisfaction. The position offers accommodation, coverage of travel expenses, and a salary of 600 Euros.

Benefits

Travel expenses covered

Accommodation provided

Access to guest amenities

Socialization opportunities with guests

Salary of 600 Euros

Qualifications

• Fluency in both German and English is required.
• Attention to physical appearance.
• Professional attitude is a must.
• Should be polite and cheerful.

Responsibilities

• Greet guests with a friendly smile.
• Listen carefully to requests and complaints.
• Coordinate with departments to resolve issues.
• Monitor guest accommodation experiences.
• Respond to special requests effectively.

Skills

Fluent in German

Fluent in English

Professional appearance

Polite and cheerful demeanor

Job description

A 5-star resort hotel in Turkey is seeking a Guest Relations Officer for 2025 and beyond. The ideal candidate will be fluent in both German and English, maintain a professional demeanor, and possess a cheerful attitude. Key responsibilities include greeting guests, resolving issues, and ensuring satisfaction. The position offers accommodation, coverage of travel expenses, and a salary of 600 Euros.