Graduate Technical Support Engineer - Hybrid, Istanbul/Ankara

Hewlett Packard Enterprise; Çankaya; On-site; TRY 150,000 - 300,000; Full time

Job summary

A global technology firm is seeking a Technical Support Engineer Graduate in Turkey. This onsite role involves troubleshooting and resolving technical issues, document case resolutions, and collaborating with team members. Candidates should have a recent degree in Computer Engineering or a related field, up to 12 months of experience, and strong communication skills in English and Turkish. Competitive salary and benefits with a focus on work-life balance.

Benefits

Health & wellbeing benefits

Personal & professional development programs

Hybrid working and Wellness Fridays initiative

Qualifications

• Completed degree by 2025 with focus in IT related fields.
• Up to 12 months of relevant experience.
• Experience in troubleshooting in technical environments.

Responsibilities

• Troubleshoot and resolve technical issues for enterprise customers.
• Document case summaries and resolutions in the KMS.
• Collaborate with team members to meet SLAs.

Skills

Troubleshooting technical issues

Strong communication skills in English and Turkish

Analytical and problem solving skills

Stakeholder management skills

Education

Bachelor's/Master's degree in Computer Engineering or related

Tools

Linux

Vmware

Job description

A global technology firm is seeking a Technical Support Engineer Graduate in Turkey. This onsite role involves troubleshooting and resolving technical issues, document case resolutions, and collaborating with team members. Candidates should have a recent degree in Computer Engineering or a related field, up to 12 months of experience, and strong communication skills in English and Turkish. Competitive salary and benefits with a focus on work-life balance.