Global Operations & Logistics Strategy Lead (Hybrid)

Trendyol Group; Çayırova; On-site; TRY 1,039,000 - 1,456,000; Full time

Job summary

A leading e-commerce company in Turkey is seeking an Operational Excellence Specialist to enhance logistics processes and customer experiences. You will analyze business needs, identify pain points, and collaborate closely with cargo partners. The ideal candidate has a bachelor's degree, minimum two years of experience in e-commerce or operations, and is fluent in English. This role offers a hybrid work model, flexible benefits, and opportunities for professional growth.

Benefits

Hybrid working model with flexibility

Customizable FlexBenefits budget

Well-being support

Personalized training allowance

Responsibility from day one

Diverse, international team

Opportunities to grow with the best

Meaningful connections beyond tasks

Qualifications

• Minimum 2 years of experience in e-commerce or operations.
• Experience in managing delivery operations projects.
• Ability to analyze processes and implement improvements.

Responsibilities

• Analyze business needs and improve operational processes.
• Coordinate with cargo partners to enhance delivery efficiency.
• Identify pain points and develop preventive actions.

Skills

Analytical thinking

Problem-solving

Communication

Customer-oriented

Team player

Fluent in English

Education

Bachelor’s degree from a reputable university

Tools

MS Office

BigQuery

Job description

A leading e-commerce company in Turkey is seeking an Operational Excellence Specialist to enhance logistics processes and customer experiences. You will analyze business needs, identify pain points, and collaborate closely with cargo partners. The ideal candidate has a bachelor's degree, minimum two years of experience in e-commerce or operations, and is fluent in English. This role offers a hybrid work model, flexible benefits, and opportunities for professional growth.