Global EAP Counselor - Teletherapy & Crisis Care

TELUS Health; Konak; On-site; TRY 150,000 - 300,000; Full time

Job summary

A well-established healthcare company in Turkey is looking for an experienced counselor to provide essential emotional and psychological support. The role involves offering telephonic and virtual counseling services, crisis intervention, and collaborating with global affiliates. Qualified candidates must possess a Master’s degree in Psychology, be licensed in Turkey, and have a minimum of 3 years of experience in counseling or EAP context. This is an on-site position with structured shift rotations, including weekend coverage.

Benefits

Supportive team culture

Development opportunities

Qualifications

• 3+ years of direct clinical or counseling experience in EAP or multinational settings.
• Licensed to practice in Turkey.
• Experience managing workplace issues and critical incidents.

Responsibilities

• Provide telephonic and virtual counseling services.
• Deliver immediate crisis intervention and consultations.
• Collaborate with affiliates for continuity of care.
• Respond to employee queries on wellbeing.

Skills

Telephonic and virtual counseling

Crisis intervention

Multicultural communication

Empathy

Education

Master’s degree in Psychology or Counseling

Job description

A well-established healthcare company in Turkey is looking for an experienced counselor to provide essential emotional and psychological support. The role involves offering telephonic and virtual counseling services, crisis intervention, and collaborating with global affiliates. Qualified candidates must possess a Master’s degree in Psychology, be licensed in Turkey, and have a minimum of 3 years of experience in counseling or EAP context. This is an on-site position with structured shift rotations, including weekend coverage.