German Speaking Customer Support Representative

Velenosi & Meredith Consulting; Remote; TRY 150,000 - 300,000; Full time

Job summary

A consulting company is seeking a German Speaking Customer Support Representative to join their international team. This remote role involves handling inquiries from restaurant partners and customers while ensuring an excellent experience. Candidates must be fluent in German and possess strong communication and problem-solving skills. The company offers performance-based bonuses, meal allowances, and private health insurance.

Benefits

Performance Bonus

Night & Attendance Bonus

Meal Card

Private Health Insurance

Provided Equipment and Training

Qualifications

• German: Native or C1 level.
• English: Minimum B1 level for internal communication.

Responsibilities

• Handle inbound calls and emails from restaurant partners and customers.
• Resolve inquiries ensuring excellent customer experience.

Skills

Fluent in German

Strong communication skills

Problem-solving skills

Ability to work in a fast-paced environment

Job description

German Speaking Customer Support Representative

About the job German Speaking Customer Support Representative

German Speaking Customer Support Representative

Are you fluent in German and passionate about helping people? Were looking for motivated and customer-oriented professionals to join our international customer support team.

You will handle inbound calls and emails from restaurant partners and customers, resolving inquiries and ensuring an excellent customer experience.

Requirements

German: Native or C1 level

English: Minimum B1 (for internal tools and communication)

Strong communication and problem-solving skills

Ability to work effectively in a fast-paced, digital environment

Performance Bonus: Based on monthly quality and performance results

Night & Attendance Bonus: Additional compensation for night shifts and perfect attendance

Meal Card: Monthly allowance for meals and daily expenses

Private Health Insurance: Provided for employees; dependents can be added

Equipment and Training: Provided (training delivered online)

Why Join Us

Remote work from anywhere in Türkiye

Multilingual, international team environment

Clear growth opportunities and performance-based rewards

Supportive culture and modern, digital-first operations