German-Speaking Customer Support — Remote & Growth

BlueView Talent; Konak; On-site; TRY 50,000 - 150,000; Full time

Job summary

A leading talent management firm is seeking a Customer Support representative in Turkey. This role involves assisting clients through various communication channels, ensuring a smooth customer experience. Candidates should have proficiency in German and English, along with at least one year of customer service experience. The benefits include performance bonuses, comprehensive insurance, and meal allowances, along with opportunities for remote work.

Benefits

Competitive Salary

Performance Bonuses

Comprehensive Insurance

Meal Allowance

Remote Work

Qualifications

• Minimum 1 year of customer service experience, ideally in call centers or support roles.
• Ability to work efficiently under pressure and manage tasks remotely.
• Turkish Citizenship is required.

Responsibilities

• Provide assistance to customers through phone, email, and chat.
• Guide users with clear, accurate information about services and products.
• Keep organized records of customer interactions.

Skills

Proficiency in German (C1 level)

Proficiency in English (B1 level)

Strong problem-solving skills

Multitasking ability

Strong communication skills

Job description

A leading talent management firm is seeking a Customer Support representative in Turkey. This role involves assisting clients through various communication channels, ensuring a smooth customer experience. Candidates should have proficiency in German and English, along with at least one year of customer service experience. The benefits include performance bonuses, comprehensive insurance, and meal allowances, along with opportunities for remote work.