German-Speaking Customer Service Representative | Remote in Turkey |

FH Collective - Academy; Remote; TRY 50,000 - 150,000; Full time

Job summary

A leading technology retailer is seeking a Customer Service Representative fluent in German to provide support remotely. The position involves addressing customer inquiries, including returns and complaints. The role offers a competitive salary of 30,000 TL plus bonuses, meal card benefits, and private health insurance. Join a stable project that promises career growth and mentoring opportunities in a supportive environment.

Benefits

Up to 20% quality bonus

Meal Card (Pluxee): 4,500 TL

Private Health Insurance (Mapfre)

Paid public holidays (x2)

Career growth and mentoring opportunities

Qualifications

• Fluent in German (C1/C2).
• Good computer skills and smartphone for VPN login.

Responsibilities

• Provide support to customers via inbound calls and handle various inquiries.
• Deliver excellent service as part of a stable project.

Job description

Work From Home Customer Service Representative (German Speakers)

Do you speak German fluently (C1/C2) and want to grow your career with one of Europes leading technology retailers?

We're hiring Customer Service Representatives for MediaMarkt & Saturn (MMS) supporting customers across Germany.

What Youll Do

• Provide support to customers via inbound calls (emails may follow).
• Handle inquiries: returns, complaints, product stock checks & reservations.
• Deliver excellent service as part of a stable, long-standing project.

Why You'll Love It

• Remote work anywhere in Turkey.
• Net Salary: 30,000 TL + up to 20% quality bonus.
• Meal Card (Pluxee): 4,500 TL.
• Private Health Insurance (Mapfre).
• Public holidays paid x2.
• Career growth & mentoring opportunities.

Requirements

• German proficiency (C1/C2).
• Located in Turkey, able to work from home.
• Good computer skills + smartphone for VPN login.

Training: 2 weeks online, weekdays only.

Shifts: Rotating, with Sundays off + 1 variable day.

Apply now and join MediaMarkt & Saturn where stability, growth, and international experience await!