German Customer Support Specialist - Remote Work

Cross Border Talents; Remote; TRY 150,000 - 300,000; Full time

Job summary

A dynamic customer support company in Turkey is seeking a Customer Support Specialist. You will assist customers through various communication channels, ensuring a positive service experience. Candidates must be proficient in German (C1 level) and English (B1 level) and have at least 1 year of customer service experience. This role offers a competitive salary, performance bonuses, and the flexibility of remote work.

Benefits

Competitive Salary

Performance Bonuses

Comprehensive Insurance

Meal Allowance

Remote Work

Qualifications

• Minimum 1 year of customer service experience, ideally in call centers or support roles.
• Ability to work efficiently under pressure and manage tasks remotely.
• Turkish Citizenship required.

Responsibilities

• Assist customers via phone, email, and chat by answering questions, resolving issues, and delivering top-quality support.
• Provide clear, accurate, and dependable information regarding products and services.
• Handle account updates, troubleshoot technical concerns, and address requests promptly and effectively.

Skills

Proficiency in German (C1 level)

Proficiency in English (B1 level)

Strong problem-solving skills

Multitasking abilities

Communication skills

Job description

A dynamic customer support company in Turkey is seeking a Customer Support Specialist. You will assist customers through various communication channels, ensuring a positive service experience. Candidates must be proficient in German (C1 level) and English (B1 level) and have at least 1 year of customer service experience. This role offers a competitive salary, performance bonuses, and the flexibility of remote work.